Inside Sales Representative

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Join our team to help create and develop the future of live entertainment and sports in Orange County!

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Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects.  Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title:

Inside Sales Representative

Pay Details:

The starting hourly rate for this position is $18.00 per hour.

The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry-level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.

Responsibilities

• Utilize cold-calling techniques to sell ticketing inventory

• Develop new sales leads and actively prospect daily

• Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages

• Maintain call logs on a daily, weekly, and monthly basis

• Provide superior service to clients, existing ticket holders, prospects, and single-game customers

• Develop strong knowledge of a wide array of ticket packages for external recommendations

• Upgrade and upsell clients into various categories and ticket packages

• Utilize CRM (customer relationship management) software to track client engagement

• Meet or exceed weekly, monthly, and quarterly sales goals

• Manage ticket sales tables and perform client seat visits during arena/game events

• Other duties as assigned by the Manager, Inside Sales, the Senior Manager, Ticket Sales, and the Senior Director, Ticket Sales & Operations

Skills

• High School diploma or equivalent

• Prior telemarketing and/or sales experience is preferred

• Effective communication skills, both written and verbal

• Relationship building skills with a desire to connect with people

• Excellent customer service and presentation skills

• Highly motivated with a desire to meet and exceed stipulated goals

• Proficiency in Microsoft Office (Word, Excel, and Outlook)

• Flexible schedule with the ability to work nights, weekends and some holidays as required

• Must be available to work home games

Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Driving Required - 0-1 Year

This position is on-site.

MR2026

Company:

Anaheim Ducks Hockey Club, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.  We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!