Infrastructure Specialst

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Key Responsibilities

• Service Management
  • Operate and maintain IT infrastructure components (hardware, software, networks).
  • Prepare for and support new or changed services.
  • Manage the change process and ensure compliance with standards.
• Performance & Risk
  • Monitor system and service performance in relation to business objectives.
  • Provide service-level reporting, risk assessment, and contingency planning.
• External Services
  • Oversee bought-in services such as public networks, VPNs, and outsourced solutions.
• Customer Support
  • Advise clients on product usage, troubleshoot issues, and guide on resolutions.
  • Ensure high client satisfaction through effective problem handling.

Who You Are

Core Mainframe Technical Skills

• z/OS Administration
• System configuration and performance tunin​
• Mainframe Programming & Tools
• JCL (Job Control Language) for batch processing
• Familiarity with CICS, VSAM, and IMS-DB for transaction and data management
• Database & Storage Management
  • DB2 administration and SQL
  • Understanding of hierarchical and relational data structures
• Security & Access Control
  • RACF (Resource Access Control Facility) fundamentals
  • Mainframe security principles and compliance

Modernization & Integration Skills

• DevSecOps and CI/CD
  • Applying Agile and Scrum methodologies in Mainframe environments
  • Automation using zOSMF, Zowe, and Ansible
• Cloud & Hybrid Integration
  • Knowledge of Mainframe Modernization strategies

Performance & Monitoring

• z/OS Workload Manager and performance tools
• Capacity planning and optimization for critical workloads

Recommended Learning & Certifications

• Interskill Badges for Mainframe fundamentals, SMP/E, RACF, and z/OS performance
• Mainframe Modernization Specialist badges (Foundation, Experienced, Expert)
• Advanced courses on IBM Z technologies and automation frameworks 

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.