CIGNA

Infrastructure Engineering Advisor HIH – Evernorth

Hyderabad, India Full time

 

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

 

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Information Protection Advisor

Identity & Access Management (IAM)

Focus Area: User Access Review Lifecycle, Identity Governance, Entitlement Management & Compliance

The Information Protection Advisor plays a key operational and analytical role within the Identity Governance organization, supporting enterprise-wide Identity & Access Management (IAM) controls. This position focuses heavily on the execution, validation, and continuous improvement of the User Access Review (UAR) Lifecycle, Entitlement Management, and Compliancedriven IAM processes.

The Advisor ensures all access governance activities are performed with precision, delivering auditready evidence, enforcing least privilege, and reducing enterprise access risk across complex application environments.

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1. 1. User Access Review Lifecycle Execution

  • Execute Identity Access Reviews across all in-scope applications.
  • Validate review inputs and outputs for completeness and accuracy.
  • Support manager certifications, follow-ups, and timely review completion.
  • Analyze access anomalies and collaborate with application teams to resolve discrepancies.
  • Consolidate and prepare evidence packages for audit reviews. 

2. Entitlement Management & Evidence Validation

  • Conduct entitlement list validation by gathering accurate entitlement evidence from application owners.
  • Maintain updated entitlement inventories and documentation supporting quarterly and semiannual IAM reviews.
  • Assist in identifying missing, outdated, or incomplete entitlement data.

3. Compliance, Audit, & Control Support

  • Ensure UAR and entitlement controls meet SOX, SOC1/SOC2, HIPAA, and internal compliance requirements.
  • Prepare auditready documentation for internal and external auditors.
  • Identify control gaps and support development of remediation plans.
  • Support zerofinding compliance posture by ensuring disciplined, consistent execution of IAM controls.

4. IAM Tools & Data Analysis

  • Use IAM platforms (e.g., Saviynt) to execute scheduled reviews, analyze access data, and validate entitlement structures. 
  • Leverage tools such as Excel and SQL for data validation, reconciliation, and reporting. 

5. Stakeholder & CrossTeam Collaboration

  • Work directly with application teams, tool engineering teams, compliance partners, and business stakeholders.
  • Clearly articulate access review findings and recommend corrective actions.
  • Maintain professional communication with managers during review cycles to promote timely completion and governance awareness.

Education:

  • Bachelor’s degree and equivalent experience required

Experience:

 

  • 11-13 years of experience
  • 3–5+ years of experience in Identity & Access Management or related information security disciplines.

Required Skills:

  • Advanced Microsoft Excel experience is required, including:
    • Complex formulas (LOOKUPs, INDEX/MATCH, nested logic functions)
    • Pivot tables & pivot charts
    • Advanced data cleansing and transformation
    • Conditional formatting and data validation
    • Working with large datasets (100k+ rows) efficiently
  • Hands-on experience with IAM/IGA tools such as Saviynt.
  • Strong understanding of entitlements and leastprivilege principles.
  • Familiarity with regulatory and audit frameworks (SOX, SOC1/SOC2, HIPAA, GDPR).
  • Strong analytical skills with the ability to interpret and communicate technical data to nontechnical stakeholders.

 

Preferred Qualifications

  • Experience with SQL for data queries and analysis.
  • Exposure to Privileged Access Management (PAM) concepts.
  • Experience supporting large-scale or global IAM review cycles.

 

Success Measures

  • Consistent, highquality execution of User Access Reviews with accurate, complete inputs and outputs.
  • High ontime completion rate for all review cycles.
  • Clear reduction in access errors, entitlement discrepancies, and manual reviews.
  • Strong audit readiness reflected in control quality, evidence completeness, and stakeholder satisfaction.
  • Maintain a 99.999% audit success rate with zero findings on internal and external compliance reports.

 

 

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.