Department: Department of the Navy
Location(s): National Maritime Intelligence Center, Maryland
Salary Range: $81901 - $129717 Per Year
Job Summary: You will serve as a Junior Network Administrator within the Hopper Global Communications Center of HOPPER GLOBAL COMMUNICATIONS CENTER.
Major Duties:
Qualifications: Your resume must demonstrate at least one year of specialized experience. Specialized experience must demonstrate the following: GG-07: I have one year of information technology related experience at the next lower grade level in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the four competencies, you must demonstrate one year of specialized experience at the next lower grade level in the federal service or private or public sector such as: 1. Focusing on learning fundamental networking concepts, Cisco device configuration, and basic troubleshooting techniques within a structured, supervised environment. 2. Assisting with router and switch configurations, monitoring network performance using basic tools, and troubleshooting common connectivity issues under the guidance of senior staff. 3. Learning and applying basic troubleshooting techniques to resolve common network connectivity problems, escalating complex issues to senior staff. 4. Assisting with maintaining network documentation, including device inventories, network diagrams, and configuration backups. 5. Shadowing senior network administrators to gain practical experience in network maintenance and troubleshooting. OR 4-year course of study leading to a bachelor's degree GG-09: I have one year of information technology related experience at the next lower grade level in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the four competencies, you must demonstrate one year of specialized experience at the next lower grade level in the federal service or private or public sector such as: 1. Maintaining network devices, proactively monitoring network performance, resolving network incidents, implementing and managing basic security configurations, collaborating with other IT teams, and participating in on-call rotation. 2. Participating with higher-grade specialists to install, configure, and maintain Cisco routers, switches, firewalls, and encryption devices. Learning to monitor network performance using various tools and proactively identifying and resolving performance bottlenecks and potential issues. 3. Assisting with managing network security configurations, including access control lists (ACLs), firewall rules, and VPN tunnels. 4. Assisting with troubleshooting network connectivity problems, utilizing diagnostic tools and techniques to isolate and resolve root causes. Assisting with developing and maintaining accurate network documentation, including device inventories, network diagrams, and configuration backups. 5. Collaborating with other IT teams on cross-functional projects, ensuring seamless network integration. OR Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Additional qualification information can be found from the following DON DCIPS policy website: https://www.secnav.navy.mil/doni/Naval%20Intelligence%20Activity/Chapter%205%20-%20Employment%20and%20Placement.pdf
How to Apply: Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application must be received by 11:59 pm Eastern Standard Time (EST) on 03/26/2026. Applications received after 03/26/2026 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.
Application Deadline: 2026-03-26