Initial Posting Date:
01/13/2026Application Deadline:
01/26/2026Agency:
Judicial DepartmentSalary Range:
$8,349 - $12,953Position Type:
EmployeePosition Title:
Information Technology Specialist (Microsoft 365/Mobile Devices Support Specialist)Job Description:
Note: Effective February 1, 2026, the Oregon Judicial Department (OJD) will implement a cost-of-living salary increase of 2.5%.
Interviews: Due to the high volume of applications we receive, it may take several weeks after the job posting deadline for us to schedule interviews.
The interview process will consist of two rounds: the first will be conducted virtually, and the second will take place in person at our facilities in Salem, Oregon. Please be advised that OJD is unable to cover travel expenses for candidates participating in the second round of interviews.
To ensure a fair and accurate assessment of each candidate’s qualifications, the use of AI tools or assistance during any part of the interview process is prohibited. Candidates are expected to respond to interview questions independently and authentically. If there is reasonable suspicion that AI-generated responses are being used during the interview, the session may be terminated, and the candidate may be disqualified from further consideration.
Starting Salary: In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.
Who We Are
The Enterprise Technology Services Division (ETSD), part of the Office of the State Court Administrator (OSCA) within OJD, is hiring a Microsoft 365/Mobile Devices Support Specialist (Information Technology Specialist) to join our team in Salem, Oregon.
ETSD provides business solutions, system support, technology vendor management, and information security for OJD. If you want to support Oregon’s courts by providing fair and accessible justice services through technology, we encourage you to apply. We welcome all candidates who are inspired by our work and mission.
Benefits: OJD provides a variety of employee benefits, including health, dental, and vision coverage and paid leave. Optional employee-paid benefits include life insurance, long- and short-term disability, long-term care, flexible spending accounts, and commuter benefits. New employees who are not already Public Employees Retirement System (PERS) members will participate in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) after six calendar months of employment in a qualifying position. The OPSRP plan can provide a lifetime pension after five years of service, and the IAP is a separate investment account in addition to the pension. Employees also have an opportunity to participate in the Oregon Savings Growth Plan, a 457(b) deferred compensation retirement plan. For additional information on OJD employment benefits, visit here.
Position Highlights
In this role, you will resolve specialized and complex technical issues and be responsible for OJD’s enterprise-wide systems performance of the Microsoft (MS) 365 and mobile device solutions systems. You will support customers throughout OJD: in OSCA, the Supreme Court, the Court of Appeals, the Tax Court, and circuit courts across the state. You will also establish and maintain positive working relationships with external stakeholders to optimize performance and communication.
Essential Duties
MS 365
Architect, configure, test, implement, manage, and maintain MS security tools for all MS 365/Azure solutions, MS Teams, and cloud services.
Architect, configure, test, implement, manage, and maintain MS 365/Azure and OnPrem Exchange systems.
Evaluate and recommend cloud-based and MS 365/Azure features.
Administer and manage MS 365/Azure cloud license.
Troubleshoot and mitigate security incidents.
Analyze information on configured items provided by MS; MS 365/Azure statistics and reports.
Ad hoc configuration and data analysis through PowerShell.
Administer secure access to MS Azure services.
Analyze potential risks or gaps of Microsoft 365/Azure and OJD.
Manage and administer the OJD Entra IDs
Manage and administer conditional access policies for the OJD tenant(s).
Manage and administer OJD tenant(s) and subscription(s).
Investigate and advise on new MS 365/Azure technology and functionalities.
Collaborate with ETSD Teams
Telecom Services Team on network accessibility and security.
Server Team on physical/virtual servers, SAAS, IAAS, and PAAS.
Desktop Team on endpoint management, SCCM, mobile device support, and MS 365 features.
Web/SharePoint Team on cloud-based services.
Help Desk Team on processes, procedures, documentation, and training for MS 365 and mobile devices.
EISO on eDiscovery requests and mitigation of security incidents found through Microsoft security tools and mobile device security solutions.
OJD Mobile Devices
Configure, design, manage, and administer Mobile Device Management and Apple hardware.
Configure, design, manage, and administer mobile cloud storage for OJD devices.
Service provider line management (e.g., cost controls, inventory management, deployment, and user account management).
Evaluate and recommend purchases of devices and accessories.
Analyze, test, deploy, maintain, and manage apps for OJD issued mobile devices.
Troubleshoot and respond to security incidents and mobile device issues.
Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for REQUIRED Cover Letter and Work History/Resume
Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.
Cover Letter (REQUIRED)
Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
Address the cover letter “To the Hiring Manager.”
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
Prepare your cover letter before starting your Workday application.
Work History/Resume (REQUIRED)
Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
AND
Complete the Job History/Work Experience portion of your Workday profile.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
The application deadline is 11:59 p.m. on the date listed above.
Minimum Qualifications
(These must be evident in your work history and resume.)
The qualified candidate must have a bachelor’s degree in computer science, information technology, management, public administration, or a related field.
AND
At least four (4) years of technical experience in the duties and infrastructure support required for the position.
OR
Any combination of education and experience equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.
Special Qualifications
(These must be verifiable in your application.)
Possession of a current driver’s license in good standing, an acceptable driving record, and the ability to obtain or maintain a driver’s license in Oregon to operate an Oregon Department of Administrative Services-owned motor pool vehicle for when work travel is required.
Requested Skills and Attributes
(These must be verifiable in your application and addressed in your cover letter.)
Experience with a variety of computer applications and processes, including Windows 11, MS 365, and Apple iOS.
Microsoft 365 administration experience preferred.
Entra ID administration experience preferred.
Azure administration experience preferred.
Strong knowledge of Azure Active Directory, Role-Based Access Control (RBAC), and Conditional Access policies.
Understanding of MFA and identity protection.
Experience in and knowledge of Azure Arc, on-premises integration, and migration strategies.
Experience using Azure Monitor, Log Analytics, and Application Insights.
Experience diagnosing performance issues and resource optimization in Azure.
Cloud licensing administration experience preferred.
Moderate-to-advanced PowerShell experience preferred.
Extensive experience with mobile devices, including Apple devices, and Mobile Device Management is preferred:
MDM administration
iPhone administration
iPad administration
Vendor/carrier administration
Security and compliance
User and device administration
Familiarity with project management and a demonstrated ability to balance multiple projects simultaneously.
Experience providing customer service in person, by phone, by email, and over chat.
Experience providing IT support services to a variety of skill levels for end-users across multiple locations and a demonstrated ability to explain technical issues in plain language.
Experience developing and maintaining strong working relationships with a wide variety of individuals.
Experience troubleshooting and mitigating security incidents.
Working Conditions
This is a full-time position, and the work schedule is currently 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
Occasional after-hours, night, or weekend work may be required.
Driving to OJD locations statewide to provide assistance is required and may include overnight stays.
Hybrid work may be available for this position. All hybrid work assignments begin, end, or change only with administrative authority approval. This position requires onsite availability as directed for network outages and equipment configuration, maintenance, replacement, and deployment.
Frequent email, phone, and in-person contact with people from diverse backgrounds.
Frequent email, chat, in-person, and phone contact with people who may be confused or frustrated.
Lifting and moving server and storage equipment that weighs up to 25 pounds.
Long periods of sitting or standing may be required.
The following equipment will be used on a regular basis: telephone with optional headset, OJD-assigned computer with multiple monitors, computer peripherals, hand trucks, and ladders.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
Reference Checks
By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.
United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.
Age-Based Discrimination
OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.
Veterans’ or Oregon National Guard Preference
Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.
Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.
Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. For more information on pay equity, click here.
Employee Benefits
Click here to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.
Questions and Support
If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available here.
For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.
The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.