Department of Justice

Information Technology Specialist

Charleston, West Virginia Full time

Information Technology Specialist

Department: Department of Justice

Location(s): Charleston, West Virginia

Salary Range: $68545 - $97867 Per Year

Job Summary: The United States Attorney's Office for the Southern District of West Virginia's mission is to serve justice in compliance with federal law by prosecuting federal crimes with diligence, deference, and determination. We represent the United States effectively in civil and criminal cases with the purpose of serving, protecting, and enhancing the quality of life for the citizens of the Southern District of West Virginia.

Major Duties:

  • This Information Technology Specialist provides technical and analytical support in litigation support (LS) and at least two other IT specialty areas to support the information management needs of the United States Attorney's Office (USAO). This position serves a large and geographically dispersed user population and is responsible for resolving complex hardware and software issues, modifying standard systems when needed, and adapting existing IT solutions to meet user and operational needs. If selected for this position, you will join a well-respected team that is responsible for providing Information Technology Specialist support in the U.S. Attorney's Office, Southern District of West Virginia, located in Charleston, West Virginia, focusing in the areas of customer support, IT systems/network administration, information systems security, internet, and litigation support services. Typical work assignments will include: Providing litigation support services for trial preparation, courtroom presentations, grand jury sessions, and other USAO requirements. Analyzing case needs and developing litigation support and case database specifications to organize, manage, and retrieve case information. Installing, configuring, maintaining, and troubleshooting litigation support hardware and software, including Electronic Data Discovery workstations, scanners, printers, and trial presentation systems. Planning and coordinating litigation support deployments, upgrades, and service restorations, including resolving interoperability and technical issues. Administering litigation support systems by performing testing, quality assurance, inventory control, security compliance, and maintaining standards, procedures, and security practices for discovery and trial presentation applications. Responsibilities will increase and assignments will become more complex as your training and experience progress. This position is also being announced to all US Citizens and Nationals under 26-WVS-12948362-DE.

Qualifications: MINIMUM QUALIFICATIONS: Under the updated Competency-Based Qualification Standard for the IT Management Series (2210), applicants must: Meet or exceed all required competencies at the minimum proficiency level for the GS-09 and/or GS-11 grade(s), as described below; AND Have the required specialized experience for the GS-09 and/or GS-11 grade(s), as described below. You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above. SPECIALIZED EXPERIENCE: You must have the knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and are related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT. To qualify at the GS-09 level, you must possess (3) of the (4) required specialized experience: Installing, configuring, and maintaining specialized software and hardware systems in a professional office environment; Supporting multimedia presentations and meeting preparation; Applying quality assurance and security practices; and/or Diagnosing and resolving problems in response to customer reported incidents. To qualify at the GS-11 level, you must possess (3) of the (4) required specialized experience: Independently planning and delivering technical project services, including analyzing requirements and defining specifications for databases or media asset management systems; Installing, configuring, and optimizing specialized hardware and software used for digital production or technical support; Developing workflows and procedures for technical applications and media production; and/or Ensuring systems security, integrity, and performance while supporting corporate and/or business environment. AND COMPETENCIES- The following competencies are required: For the GS-09: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 4. Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. 5. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. For the GS-11: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government} to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 5. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. 6. Technical Competence -Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here. TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 is required to meet the time-in-grade requirements for the GS-09 level. One year at the GS-09 is required to meet the time-in-grade requirements for the GS-11 level. You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted; recommended SF-50s include promotions and step increases (within grade increases).

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2026-05-15