Inbound Sales Specialist - West

You must be based in PST or MST timezone to be considered for this position. 

About the Role

The Inbound Sales Specialist is the first point of contact for all inbound leads for Lively’s services. This role will manage all early communications with inbound B2B prospects with the goal of qualifying and moving the prospect to the appropriate sales team or channel in order to drive closed won opportunities.

Responsibilities

• Inbound channels: Promptly reply to leads who express interest in Lively through our Drift chatbot, the sales inbox, list uploads, leads passed from Regional Sales Directors, and unassigned form submissions
• Email automation: Serve as the sender for nurture emails implemented by the marketing team and promptly reply to any leads who directly reply to the nurture stream in your territory
• Demos: Perform demos for groups under 250 benefits eligible life (BEL) companies and drive employer account signups with those groups including running the RFP process
• Lead qualification: Perform discovery on inbound leads using sales criteria to pass on only highly qualified leads to the sales team for closing or to close yourself if under 250 BEL
• High intent accounts: Perform outbound outreach to accounts demonstrating high intent during periods of low inbound activity
• Subject matter expert: Serve as internal thought leader on product configurations and pricing rules to help get the sales team the answers they need in a prompt manner

Skills & Experience

• 2+ years of experience in a sales, customer experience, or similar external facing role
• Strong product and market knowledge of Lively and our customer base
• Comfort conducting outreach via phone, email, and chat
• An ability to address prospect questions and concerns in a rapid manner
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong relationships with sales team members and leadership
• Understanding of Lively’s sales cycle and opportunity creation criteria

This role comes with a competitive base salary, as well as up to $35,000 additional compensation based on activity and performance.