At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards.
As we continue to grow, our mission remains clear: to provide seamless, secure compliance solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more.
The Role
As an Implementation Specialist at Secureframe, you will support the backend implementation and onboarding of customers by working closely with the Compliance, Customer Success, and Implementation teams. Your focus will be on internal execution, configuring customer accounts, supporting compliance framework mappings, and maintaining high-quality internal documentation, while ensuring onboarding workflows run smoothly and on schedule.
While this role is not the primary customer-facing point of contact, you will support limited customer communications related to backend setup and provisioning, primarily via email, and collaborate closely with customer-facing teammates to ensure a seamless onboarding experience.