Implementation Manager - Brand Partner Delivery

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Job Summary

The Implementation Manager is responsible for managing brand partner and/or internal cross-functional teams to deliver project outcomes on time and within quality specifications. The primary responsibility includes managing the implementation process to onboard new brand partners, planning, organizing, monitoring, and overseeing implementations or projects as per program agreements or proposals.

 

Essential Job Functions

• Works with internal, external partners and vendors to meet launch dates, create project charters, and track project progress for new brand partner implementations. Executes contractual agreements and coordinates logistics for new card program launches. - (40%)
• Manages the relationship with project stakeholders including internal partners and brand partners, keeping all informed of progress and issues to manage expectations. Works with brand partners and vendors to support systems and ensure regulatory compliance. - (30%)
• Organizes work into manageable and logical groups, across 45-60 stakeholders, and determines an effective approach to complete the work. Responsible for identifying conflicts and seeking assistance in resolution to ensure team works well together to meet goals. - (20%)
• Helps brand partners plan and write work statements based on their needs. - (10%)

Minimum Qualifications

• High School Diploma or GED
• PMP Certification within one year
• 2+ years experience in project management or financial services/credit card industry

Preferred Qualifications

• Bachelor’s Degree Business, Operations, Finance, Computer Science, or related field
• 5+ years experience with at least 3 years in the credit card industry
• Experience working with merchant acquiring or fintechs

Skills

• Project Documentation
• Project Management Methodology (PMM)
• Project Management Standards
• Microsoft Office

Reports To: Associate Manager and above

Direct Reports: 0

Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a Bread Financial location.

Travel

• Ability to travel up to 5% annually

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Communicate/Hearing
• Communicate/Talking
• Move/Traverse
• Reaching
• Standing
• Stationary Position/Seated
• Typing/Writing
• Focus and complete tasks in situations that have a speed or productivity metric
• Maintain focus in high pressure or fast-paced work environment

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$79,500.00 - $144,100.00

Full Salary Range for position:

California: $91,500.00 - $180,100.00

Colorado: $79,500.00 - $151,300.00

New York: $87,500.00 - $180,100.00

Washington: $83,500.00 - $165,700.00

Maryland: $83,500.00 - $158,500.00

Washington DC: $91,500.00 - $165,700.00

Illinois: $79,500.00 - $158,500.00

New Jersey: $91,500.00 - $165,700.00

Vermont: $79,500.00 - $144,100.00

Ohio: $79,500.00 - $144,100.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.  New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).  Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.   Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial®

• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
• The Company is an Equal Opportunity Employer.
• Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
• The Company participates in E-Verify.
• The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.  Applicants with criminal histories are encouraged to apply.
• The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at TaOps@breadfinancial.com.

Job Family:

Enterprise Project Mgmt Office

Job Type:

Regular