The Director of Implementation is responsible for leading the successful onboarding of new customer partnerships and strategic initiatives at Mom’s Meals, ensuring timely, high-quality execution that aligns with organizational goals. This role will own the end-to-end implementation process, from scoping and planning through execution, stabilization, and transition into long-term program management. The Director will also oversee the Implementation and Sales Support team, ensuring alignment between pre-sales activities, customer onboarding, and long-term program success.
This is a highly cross-functional leadership role requiring strong project and program management expertise, exceptional communication skills, and the ability to build trusted relationships with customers and internal stakeholders alike.