Impact Manager

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices.

The Impact Manager is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

AmeriCorps Member Experience

Manage, coach, and develop up to 20 AmeriCorps members though a personally rewarding year of service in Miami School District where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year's culture and values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our culture and values in personally meaningful ways.  

Build Conditions for Success in our Schools

Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year . Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.

Service Delivery & Impact

Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.

What does a typical day look like?

• Start of day centering meeting with team
• Observe and share feedback with AmeriCorps members providing interventions for students
• Review Student Achievement data
• Review AmeriCorps Member event plans, student engagement data and offer feedback
• Individual Meetings with AmeriCorps Members
• Coach AmeriCorps Members through communication challenges and conflict resolution
• Connect with school administration to review upcoming initiatives and mutual expectations
• Meet with Impact Director for your own support
• Host City Year's potential and current funding partners on a school tour and roundtable
• Attend and support After School Programs
• End of day centering meeting with team

Basic Qualifications

• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of early-workforce members.
• Ability to apply creative problem solving when faced with perceived barriers.
• Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
• Ability to navigate complex topics and parse them for specific audiences.

Additional Qualifications:

• 2-3 years of relevant experience, work in the education sector preferred.
• National service experience is a plus.
• Familiarity with City Year Miami school system a plus.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

Benefits