Other Agencies and Independent Organizations

Human Resources Specialist

Washington, District of Columbia, Macon, Georgia, Kansas City, Missouri, Durham, North Carolina, Phi Full time

Human Resources Specialist

Department: Other Agencies and Independent Organizations

Location(s): Washington, District of Columbia, Macon, Georgia, Kansas City, Missouri, Durham, North Carolina, Philadelphia, Pennsylvania, San Antonio, Texas, Norfolk, Virginia

Salary Range: $75706 - $117034 Per Year

Job Summary: As a Human Resources Specialist at the GS-0201-12/13, you will be part of Human Resources Solutions (HRS), Office of Personnel Management. As an Account Manager, you will work with Federal agencies to implement and manage HRS products, including a Core HCM system, ensuring alignment with workforce goals, enhancing HR efficiency, and supporting data-driven capabilities for employees and agencies.

Major Duties:

  • Serve as the primary point of contact for Core HCM customer agencies, responding to their questions and requests for information or assistance. Strategize and execute project plans and change management strategies in support of customer agencies fully implementing Core HCM and/or select features. Provide Core HCM and related systems demonstrations, training, and consulting to Federal agency customers. Work with the customer to define problem statements and collect requirements for basic and advanced system enhancement requests. Use problem solving techniques to provide technical system guidance to customers on system configurations, business process decisions, and standard operating procedures related to system use. Serve as an internal expert on Core HCM features and functionality.

Qualifications: For the GS-13: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level. You must include evidence of this specialized experience in your resume, including dates of experience (month/year), to be considered qualified for this position. Specialized experience for this position must have included ALL of the following: Applying technical knowledge of HR-related laws, regulations, policies, and best business practices to promote effective, efficient, and legally defensible strategic HR solutions to be implemented by stakeholders; Managing projects to include developing project plans and monitoring projects to ensure the project remains in scope, on time, within budget, and properly resourced; Communicating complex HR-related issues and recommended solutions to stakeholders (for example, HR professionals, rating officials, employees, IT professionals, leadership, etc.) with varying degrees of technical expertise and familiarity with these issues; and Providing training (on-the-job, formal, informal) and/or consulting on Federal human resources functions. For the GS-12: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-11 grade level. You must include evidence of this specialized experience in your resume, including dates of experience (month/year), to be considered qualified for this position. Specialized experience for this position must have included ALL of the following: Assisting in the application of HR-related laws, regulations, policies, and business practices to support the development and implementation of HR solutions that are effective, efficient, and compliant; Assisting with project management activities such as contributing to project plans, tracking progress, and helping ensure deliverables remain on schedule, within scope, and properly resourced; Preparing and delivering information on HR-related issues and recommended solutions to stakeholders - such as HR professionals, rating officials, employees, IT professionals, and leadership - with varying degrees of technical expertise; and Assisting in providing training (on-the-job, formal, or informal) and/or guidance on Federal human resources functions. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the 11 level is required to meet the time-in-grade requirements for the GS-12 level. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the 12 level is required to meet the time-in-grade requirements for the GS-13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/12843781

Application Deadline: 2025-12-19