Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.
Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.
We have an exciting opportunity for a full-time temporary HR Service Centre Representative to join our People team in Langley, BC.
This temporary position is expected to last 12-18 months.
Reporting to the Team Lead, Service Centre, you will be responsible for answering phone and e-mail inquiries and will work closely with stakeholders to provide internal customers and team members with timely and accurate responses, as well as assist various teams within the People department with administrative support.
You will be responsible for:
- Responding to, tracking, and following through on basic team member inquiries and triaging complex matters to the appropriate partners as required.
- Maintaining accurate digital records of calls and emails received.
- Supporting and guiding team members with the use and operation of our HR management system and new People programs.
- Providing administrative support to various teams within the People department, including Payroll, Pension & Benefits, HR Operations, and Claims.
- Processing data and metric report requests.
- Performing other duties as required.
You have:
- 2 years of experience in customer service and/or administrative capacity.
- A post-secondary education in Human Resources or related field is considered an asset.
- Proficiency with Microsoft Outlook, Excel, Word and Teams.
- The ability to type a minimum of 40 WPM.
- Experience with Service Now, Workday, and intake management systems are considered assets.
You are:
- An effective communicator with strong written and verbal skills, experienced in composing and responding to emails professionally.
- Enthusiastic about helping others with the ability to professionally interact with various levels of the organization.
- A great multitasker who thrives in a fast-paced environment; ability to work under pressure and deliver.
- A sound analytical, critical thinker with strong problem-solving abilities.
- Able to clearly and patiently explain detailed processes with tact and possess a high level of Emotional Intelligence (EQ).
- Tactful, diplomatic, and discrete with handling confidential information.
What we offer:
In addition to a highly competitive salary, we offer free parking, exclusive team member offers, employee assistance and health and wellness programs and opportunities for development and career progression.
If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!
IND6
Compensation Details:
$44,466.00 - $55,583.00
The compensation offered for this position will take into consideration location, education, skills, experience and other factors.