The primary purpose of the role is to support the HR & Payroll processing for all business units in Singapore. Provide end-to-end ownership and ensure resolution of employee and manager enquiries that come through various channels.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Provide end to end support and 1st level resolution for employees and managers reaching out to People Services Team via live chat, ServiceNow or email.
Provide appropriate and accurate information and guidance to employees and managers regarding HR and policies making full use of knowledge management tools
Supports Senior Payroll Manager on monthly processing of payroll for ensuring 100% accuracy in timeliness & accuracy
Supporting the life cycle of an employee through routine and complex Workday transactional processing and understand the downstream impact of transactions to other areas of the business e.g. benefits, payroll, global mobility etc
Responsible for end-to-end completion of Joiners/Leavers/Change-Job on Workday and other required systems.
Supports Business on adhoc activities pertaining to payroll or HR related matters
Work collaboratively with all GSK stakeholders, ensuring the customer receives excellent customer service including during key HR business cycles e.g. annual review cycle
Employ case management system effectively to ensure efficient case delivery and act as the central contact for the employee or manager, ensuring they are kept up to date with regular updates and follow up for closure
Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies.
Coordinate with external vendors to ensure HR and Payroll operations are aligned with the needs of the organization
Point of contact for local government statutory authority
Work on any assignment as directed.
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
Min diploma in business administration or equivalent.
At least 3 years of experience working in HR/Payroll or HR Shared Services and data management environment
Strong knowledge of time and attendance is a bonus
Experience of Workday, ServiceNow or other HRIS systems, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etc
Excellent and high level of expertise in standard MS Office software (word, excel, PowerPoint)
Good knowledge of country legislation requirements across a range of diverse countries supported by the hub
Preferred Qualification
If you have the following characteristics, it would be a plus:
Bachelor's degree in business administration or equivalent.
Experience with Workday, SAP Payroll, ADP or other major payroll platforms.
Experience working with third-party payroll providers and vendor management.
Experience preparing payroll journals, accruals and supporting financial close.
Familiarity with payroll compliance frameworks, audits and regulatory filings.
Payroll certification or formal payroll training.
Experience in a multinational company or matrix organisation.
To learn more about Singapore GSK and our people, please click on this link: https://www.linkedin.com/company/glaxosmithkline/life/gsksingapore
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Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
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