HR Operations Support Partner (Contingent Workforce) - Flutter Functions, Hybrid

HR Operations Support Partner (Contingent Workforce) - Flutter Functions, Hybrid

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming,

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About Flutter Functions:

The Flutter Functions division is a key component of Flutter Entertainment, responsible for providing essential support and services across the organization. The division encompasses various corporate functions, including finance, legal, human resources, technology, and more, ensuring seamless operations and strategic alignment throughout the company

Role overview:

We are seeking a HR Operations Support Partner (Contingent Workforce) to join our People Services team in our new shared capability centre (HSCC) based in Cluj-Napoca integrating into our broader, Global Operating Model.

The HR Operations Support Partner (Contingent Workforce) will be an integral part of the Group HR Operations team, supporting the implementation of a new contingent worker solution and subsequently ensuring its seamless integration into BAU operations.

This role will be an integral part of Group HR Operations, focusing on the effective processing of contingent workers and ensuring compliance with organisational and legal requirements.

Collaborating closely with the Contingent Workforce Support Manager, this role involves providing support, addressing queries, and contributing to the overall success of contingent worker management processes.

Key Accountabilities & Responsibilities:

• Collaborate with the Contingent Worker Support Manager and broader Group HR Operations stakeholders in implementing a new contingent worker solution. Contribute to project planning, testing, and rollout activities.
• Work closely with Knowledge & Effectiveness to develop and maintain user documentation for the contingent worker solution.
• Support broader Group HR Operations counterparts, and other parts of the business, to ensure the successful end-to-end implementation of the new service solution.
• Facilitate end-to-end processing of contingent workers, including onboarding, offboarding, and status changes.
• Ensure accuracy and completeness of contingent worker documentation.
• Ensure adherence to legal and organisational compliance requirements in contingent worker processes.
• Stay informed about relevant laws, regulations, and industry best practices.
• Act as a primary point of contact for internal stakeholders, addressing queries and providing assistance related to contingent worker processes.
• Identify opportunities for process improvement and efficiency within contingent worker support operations while ensuring compliance.

Skills, Capabilities & Experience Required:

• Proven experience in contingent worker support, HR operations, or related roles.
• In-depth knowledge of legal and regulatory requirements related to contingent workers.
• Strong communication and interpersonal skills.
• Familiarity with technology platforms for contingent worker management.
• Experience in project-based work and transitioning to BAU support.
• Ability to adapt to a changing environment and manage multiple priorities.
• Strong analytical and problem-solving skills.
• Strong English communication abilities, both oral and written
• Demonstrates a strong commitment to understanding and meeting the needs of stakeholders and customers. Ensures that decisions and actions have a positive, lasting impact by delivering solutions that exceed expectations, building trust, and fostering long-term relationships.
• Demonstrated ability to work effectively with diverse teams across various departments, fostering an environment of open communication and shared goals to achieve collective success.
• Demonstrates a strong focus on achieving high-quality outcomes, consistently pushing for greater efficiency and performance.
• Demonstrating curiosity and openness toward AI and emerging technologies, with a willingness to continuously learn, adapt, and share knowledge.

Benefits:

• Hybrid & remote working options

• €1,000 per year for self-development

• Company share scheme

• 25 days of annual leave per year

• 20 days per year to work abroad

• 5 personal days/year

• Flexible benefits: travel, sports, hobbies

• Extended health, dental and travel insurances

• Customized well-being programmes

• Career growth sessions

• Thousands of online courses through Udemy

• A variety of engaging office events

Disclaimer:
We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.