Who We Are:
CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.
What We Have to Offer:
Comprehensive and competitive benefits package and flexibility that promotes work-life balance
A work environment where all employees are valued, respected and safe
Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
Recognition, professional development, advancement and having fun!
Summary
The HR Operations Specialist a subject matter expert on HR processes and systems. This role is responsible for resolving escalated issues, managing process workflows, and contributing to continuous improvement efforts. This role partners closely with HR Business Partners, Talent Acquisition, and cross-functional teams to ensure high-quality service delivery and compliance with internal standards.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process Management & HR Operations
Owns and executes HR transactions and acts as the escalation point for issues requiring higher-level guidance/problem-solving.
Execute complex HR Transactions and serve as a point of escalation for advanced situations
Troubleshoot and resolve data and system issues, including processing corrections and retroactive updates in Workday
Perform quality reviews to ensure accuracy and compliance of HR transactions and employee data
Manage and administer severance processes, including preparation of documentation, validation of calculations, and coordination with payroll and internal stakeholders to ensure timely and accurate payouts.
Maintain and support Workday organizational structures ensuring alignment with business needs and data integrity
Reporting, Analytics, & Compliance
Supports HR data and compliance initiatives through reporting and documentation updates. Ensures reporting is accurate and aligned with team needs and policies.
Support HR reporting and compliance efforts
Maintaining accurate documentation and data integrity
Develop and maintain data dashboards and reporting tools (DOMO/Power BI) to provide actionable insights
Analyze and distribute reports on HR metrics such as turnover, hiring trends, and workforce data
Maintain and enhance process documentation to support operational consistency
Support internal and external audits, ensuring timely and accurate data delivery
Continuous Improvement & Team Development
Helps build team capability by mentoring peers and identifying improvements to current practices. This promotes quality, consistency and scalability.
Mentor and support team members, including cross training and knowledge sharing
Identify process gaps and recommend improvements to enhance efficiency and scalability
Partner with HR Business Partners and Talent Acquisition to ensure seamless handoffs and aligned processes
Contribute to continuous improvement initiatives that elevate service delivery and team effectiveness
Qualifications and Education Requirements
3-5 years of experience in HR functions
Associates Degree or equivalent relevant experience
Experience working in HR Information Systems
Experience processing HR transactions and resolving system or data issues
Strong analytical skills, including comfort with data reporting and compliance tracking
Proven ability to train, mentor, or guide others
Strong understanding of HR compliance
Ability to work cross functionally and manage sensitive requests or escalations
Strong initiative in improving processes and documentation (SOP’s)
Preferred Skills
Experience working in Power Suite (Power Automate, PowerApps)
Experience in DOMO and Power BI
Experience in Workday and SharePoint
Experience in HR Operations or a similar function supporting core HR processes
Security Responsibilities
Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.
Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
Work Environment
Duties performed in an office environment and manufacturing facility.
Must be able to work overtime on and off-shifts as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.
Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.