HR Operations & Reward Manager

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Rewards Management

• Reward Management: Drives the development and implementing of compensation and benefits frameworks, salary reviews, and incentive schemes.
• HR Shared Services Operations: Manage employee data, HRIS systems, and service-level agreements to ensure smooth delivery of HR services.
• Policy & Compliance: Ensure adherence to labor laws, internal policies, and audit requirements.
• Process Improvement: Drive automation, digital transformation, and continuous improvement in HR processes.
• Employee Support: Provide guidance on reward policies and HR services, acting as a point of escalation for complex queries.
• Collaboration: Partner with HR Business Partners, Finance, and external vendors to align reward and shared services with organizational goals.
• Support and design and implementation of Africa-wide reward strategies aligned with global philosophy, local regulations, and business priorities.
• Provide input into HR aspects of M&A due diligence, integration planning, and harmonization of pay and benefits.
• Support the process of salary reviews, job grading, benchmarking, and incentive schemes.
• Prepare regular reward and workforce cost reports for senior leadership.
• Review and update policies in line with changing legislation and market practice.

2. Payroll & HR Compliance

• Payroll & Benefits Administration: Oversee accurate payroll processing, benefits enrollment, and compliance with statutory requirements (tax, labor and social security laws)
• Oversee employee data management, ensuring HRIS integrity and records.
• Comply with data protection legislation (GDPR, NDPR, and local equivalents).
• Ensure all HR compliance audits are effectively managed (statutory and internal).
• Conduct monthly payroll reconciliations and compliance checks.
• Submit mandatory reports to government agencies and internal audit/controls team (ICFR).
• Carry out periodic reviews of employee data across records and systems to ensure accuracy, integrity and completeness.

3. Employee Welfare & Medicals

• Supervise medical, canteen/caterers, employee product vouchers, site clinics and ambulance, long service award and other employee welfare initiatives.
• Develop and oversee welfare and employee wellbeing strategies that support employee engagement, productivity, and retention.
• Design medical and wellness policies aligned with business needs and local regulations.
• Oversee administration of medical insurance schemes and wellness initiatives.
• Act as an escalation point for employee welfare issues.
• Ensure cost-effective vendor management and service delivery for welfare and medical programs.
• Review and renegotiate contracts with welfare service providers.
• Track welfare successes with pictures etc…, for quarterly board report.

Education & Certifications:
• Bachelor’s degree or certifications in a relevant field.
• Master’s degree.
• Relevant HR certifications (CIPD, SHRM, HRCI, or equivalent). Experience:
• Minimum 5-8 years of progressive HR experience, including at least 3-4 years in reward/ compensation and benefit/ shared services role.
• Working across Multiple Markets will be added value
• Proven experience in payroll management, HR compliance, HRIS, and employee records.
• Strong exposure to industrial relations and unionised environments.
• Experience supporting HR due diligence and integration in M&A is a strong advantage. Skills & Competencies:
• Exceptional stakeholder management and influencing skills.
• Productive and professional in a high-pressure work environment
• Deep understanding of reward frameworks, HR systems, and compliance requirements across Africa.
• Knowledge of data protection laws and their application in HR.
• Strong analytical, problem-solving, and decision-making skills.
• High integrity, resilience, and ability to manage sensitive issues with discretion.
• Excellent knowledge of Microsoft Office, especially Excel, PowerPoint, and Word.
• Ability to provide clear and accurate information in a suitable format for business use.
• Experience in data analysis/data manipulation/problem-solving.
• Confidence and skill when presenting information to different audiences.

EQUAL OPPORTUNITIES

At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds because your unique perspective helps us develop brands and create new products for our consumers. 

If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.

We're dedicated to creating an inclusive environment and we welcome applications from everyone. #LI-AO1

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!