About the Role
The GC HR GPS Manager reports to the APAC HR Shared Services Manager and supports operational HR Shared Services for Greater China. This role ensures accurate and timely processing of Shared Services (Hire to Retire) in compliance with local regulations. Additionally, the GPS Manager contributes to global transformation projects, continuous improvement initiatives, and manages a team aligned with RELX's strategic goals.
Responsibilities
- Support the vision and strategy for the GC HR Shared Services function aligned to business priorities.
- Oversee day-to-day operations of the HR Shared Services Center, including HR administration, tier 1 employee advice, and simple policy interpretation.
- Optimize regional processes and policies to maximize automation and self-service options.
- Partner with the HR Platforms team to implement global technologies and tools, ensuring alignment and consistency at a global level in collaboration with other regional GPS Managers & Analysts.
- Monitor KPIs and SLAs to drive efficiency and effectiveness, ensuring consistency and service standards.
- Maintain an employee-centric, solutions-oriented culture within the region.
- Partner with HR business partners across the region to understand needs and navigate country-specific requirements.
Requirements
- Bachelor’s degree in Business Administration, HR, or related field
- 7+ years of progressive HR experience, including 3+ years in a leadership role managing HR services or shared services teams across multiple countries.
- Experience working in a matrixed HR function environment.
- Expert knowledge of HR technologies and driving digitization of shared services functions.
- Strong experience with data analytics, reporting, and performance measurement (SLAs & KPIs).
- Strong business acumen with ability to link HR to business objectives.
- Fluent Mandarin and English is a must.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical and Life Insurance: Coverage for medical and life risk.
- Long-Service Award: Recognition for loyalty and dedication.
- Marriage and New Baby Gifts: Celebratory tokens for special life events.
- Festivals and Birthday Gifts: Spreading joy on occasions that matter.
- Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.
- Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform.
- Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave, Gazetted Public Holidays.
- Family Care Leave: Maternity/Paternity Leave and Adoption Leave.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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