HR Business Process Transformation Project Manager
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
One of our core principles is belief in the power of people. Recognizing that our people are HPE’s competitive advantage allows us to focus on ensuring that we keep the employee at the center of the programs and services we offer. The Human Resources (HR) division is responsible for the integral assistance of employees.
The Opportunity:
To successfully introduce AI augmentation within HR, it is essential to enhance and optimize existing processes, which will accelerate the adoption of new technologies while removing operational barriers, enabling advisors to dedicate more time to meaningful human interactions.
By strategically streamlining HR workflows and minimizing friction points, the Product Manager will help create an environment where automation and AI solutions effectively complement the expertise of HR advisors. This approach not only supports the efficient implementation of intelligent systems but also ensures that routine inquiries are handled seamlessly by AI, allowing advisors to focus on more complex and people-centric matters.
As these enhancements are integrated, the focus remains to balance technological advancement with the need for genuine human connection, ultimately elevating both the efficiency and quality of HR services.
The Role
Design and govern exact criteria where AI takes the lead in HR workflows versus when humans step in. Ensure reliable and predictable handoffs to protect compliance and employee experience metrics.
Defining boundaries between AI and humans will help to foster an agile partnership to improve employee experience
This purposeful delineation between AI and human involvement will be established through clear governance policies and rigorous testing of workflow boundaries. The Product Manager will continuously monitor performance metrics and feedback, refining the partnership to ensure that both technology and human expertise are leveraged optimally within HR processes.
How you will make your mark
Design decision trees and escalation logic for HR processes
Create and maintain AI to Human workflows
Identify risk thresholds where human review is mandatory
Standardized operational guidelines for ineligible AI scenarios
Document exception paths
Partner with Legal, Compliance, HRBPs, and process owners
In addition to these responsibilities, the Product Manager will employ advanced analytical techniques to design robust decision trees and escalation logic, ensuring HR processes are both efficient and transparent. By creating and maintaining seamless AI-to-human workflows, the role will enable the effective handoff of complex cases while identifying risk thresholds that trigger mandatory human review. Standardized operational guidelines will be developed for scenarios where AI is not eligible to make decisions, and exception paths will be thoroughly documented to ensure clarity and compliance. Collaborating closely with Legal, Compliance, HR Business Partners, and process owners, the Product Manager will help sustain a governance framework that aligns automation with organizational policy, safeguarding both operational integrity and employee experience.
About you:
First-level university degree or equivalent experience; advanced university degree preferred.
Typically, 4-8 years of related experience in HR Tech project management, process optimization, and collaboration with multidisciplinary functional teams.
Participation or collaboration on AI / Automation use cases – HR, Workforce, and Business outcomes.
Ability to communicate AI concepts to non-technical HR partners.
Experience in automation solutions.
Experience in process standardization and optimization.
Experience managing projects related to HPE global programs and partnering with designated program leads.
Able to understand data, create meaningful analysis, and share business insights. - Strong analytical skills.
An out-of-the-box mindset that does not hesitate to challenge the status quo.
Passion for customer experience and commitment to AI / Automation transformations
Commitment to honoring program/project deadlines and delivering a top-notch experience.
Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Business Objectives, Business Strategies, Change Management Strategies, Coaching, Communication, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Growth Mindset, HR Programs, Human Resources (HR), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, People Management, People Strategies, Personal Initiative {+ 5 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job:
Human Resources
Job Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.