Hourly Operations Supervisor

Job Description

Hourly NU Supervisor at a glance…

Hourly NU Supervisors must understand the relevance and importance of operational activities in contributing to food safety, quality, and efficient production. This role is responsible for leading hourly teams, ensuring safe and compliant operations, and responding to situations that may impact product, people, or performance.

Benefits & Compensation Overview:

Pay starting at $35.17

• Paid Vacation
• Access to an array of holistic wellness benefits* and perks, including medical, dental, and vision coverage
• 6% 401(k) matching
• Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
• An industry-leading total rewards package that emphasizes a high discretionary bonus
• Benefits begin 90 days after hire for hourly employees, and immediately upon hire for salaried employees

Work Schedule:

• Hours may vary depending upon shift
• May require evenings, weekends, holidays, and overtime based on business needs

What’s on the menu?

• Lead, supervise, and support hourly employees to ensure safe, efficient, and compliant operations
• Assign daily tasks, monitor productivity, and ensure production or operational goals are met
• Serve as the primary communication link between operations, management, and support teams
• Monitor workflow, materials, equipment, and staffing to ensure operational continuity
• Enforce and promote safety, food safety, quality, and sanitation standards
• Troubleshoot operational issues, address employee concerns, and escalate significant issues as needed
• Track and report key performance indicators (KPIs) including safety, quality, and productivity
• Prepare shift reports and provide input on process improvements
• Support onboarding, training, coaching, and performance management of hourly employees
• Promote continuous improvement, teamwork, and employee engagement

Recipe for Success – apply now if this sounds like you!

• High school diploma or equivalent required
• Associate or bachelor’s degree in a related field preferred
• 2+ years of experience in an operations or supervisory role, preferably in manufacturing or warehouse environments
• Ability to read, comprehend, and communicate in English
• Strong leadership, communication (verbal and written), and interpersonal skills
• Working knowledge of safety, quality, and operational procedures
• Ability to plan, organize, and manage multiple priorities in a fast-paced environment
• Proficiency or ability to learn Microsoft Excel, Word, PowerPoint, and plant systems (e.g., ZPI, Metrics)
• Attention to detail and understanding of documentation and record control requirements
• Ability to stand, walk, or sit for extended periods and lift up to 50 lbs. as needed

What about dessert?

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun, and quality to every meal table we touch. We’re on a mission to redefine not only our own business, but the global food industry.

Our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion phenomenal people who bring ambition, curiosity, and dedication to the table as the guardians of our beloved and nostalgic brands. Good isn’t good enough. We choose greatness every day by challenging the ordinary and making bold decisions—while celebrating both wins and learnings along the way.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Dover Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.