Property Location:
828 Paseo de Peralta - Santa Fe, New Mexico 87501Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
Summary:
The Operations Director manages hotel personnel as directed by the General Manager and assists with the management of hotel operations. This position assists in promoting, developing and maintaining a work environment that provides an exceptional +1 Service experience for both team members and guests. Assists with operating the hotel within an approved annual operating budget. Assists in ensuring Drury Hotels policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service and hospitality at all times with team members, customers and co-workers.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effective, both orally and in writing. Effective communication includes the ability to handle team member and guests issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. This position requires some travel.