Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Café Host
The Café Host takes reservations and escorts clients to their tables.
Specific responsibilities include (but are not limited to) the following:
Greet clients graciously on phone or in person
Escort clients to waiting area if table not immediately available
Seat clients at appropriate tables and supply them with menus
Advise on daily specials if appropriate
Receive coats and or purchases for coat check
Introduce clients to their server
Manage table assignments based on seating guidelines
Observe standard table turnover times
Ensure tables are bussed and re-set for all clients- partnering with servers
Ensure that café front desk is supplied appropriately
Partner with service team to deliver the nine steps of “Serving the Holt Renfrew Way”
The ideal candidate:
High school diploma
2-3 years previous hosting experience in a restaurant environment
The measures of success:
Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients
Server Assistant
Specific responsibilities include (but are not limited to) the following:
Sets table with cutlery, crockery, linens and glassware as per Holt Renfrew standards.
Ensures all items are perfectly clean.
Refills all condiment holders and supplies.
Assists Servers in delivering orders as needed.
Refills water, bread etc as required.
Removes dishes after courses.
Brings used dishes, cutlery and serving plates to the cleaning station.
Changes linens as required.
The ideal candidate:
High School Diploma
2-3 years previous experience in similar capacity
The measures of success:
Clients not left waiting
Client feedback
Regular walk throughs
Observation
Random Audit
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / Échelle salariale à l’embauche :$17.85 - $25.25 / 17,85$ - 25,25$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.