It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
The DCX Junior Accountant will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by the company.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates Will Be
Organizational and time-management skills
Attention to detail and accuracy
Ability to meet strict deadlines
Strong verbal, written, and communications skills.
Excellent knowledge of accounting regulations and procedures
Role Details
Industry: Outsourcing | Promotions
Work Shift: 8:00 AM - 5:00 PM CST
Workdays: Monday through Friday
Written and spoken English skill: Very Proficient
Salary Range: PHP 30,000.00 - 35,000.00
Job Responsibilities
Maintaining the customer record, assessing creditworthiness, handling all customer inquiries (internal and external), processing billing adjustments, credits, rebills, and refunds, uploading invoices to client portals, managing tax exemptions, and taking incoming calls via the A/R Hotline;
Managing incoming emails in the A/R shared mailbox.
Partnering with A/R Coordinators in ensuring prompt resolution of open issues;
Processing credit card payments;
Researching and resolving client payment inquiries;
Researching, tracking, and resolving billing errors and discrepancies;
Reviewing of new customer records, including credit check, and establishing credit terms/credit limit;
Reviewing and approving/escalating orders on credit hold;
Reviewing and resolving unapproved credit card payments;
Managing billing process for benefits insurance carriers, to include creating and paying invoices, resolving any billing issues, finding ways for more automation, and working with the HR team to ensure accurate and timely payment;
Completing new vendor forms and requests for banking information from customers;
Working with associates across all divisions/departments to answer questions or research issues; and
Performing tasks analogous to the foregoing.
Additional Job Requirements
Education: Bachelor’s degree in Accounting, Finance, Business Administration, or any related field.
Experience: 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent.
Language Proficiency: Strong verbal, written, and English communication skills.
Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Technical Skills: Proficiency in most Microsoft Office Applications, databases, and accounting software.
Industry Specific Software/Knowledge:
Strong working knowledge using Excel, pivot tables, advanced formulas etc.
Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software.
Maintaining high accuracy in financial records and attention to detail in every aspect of the job.
Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are a plus but not required.
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!