Job Description Summary
Hire to Retire Specialist you will handle and coordinate hiring and onboarding processes, principles and guidelines for a client group in Americas region.
Job Description
Key Responsibilities:
Provide administrative support to the implementation of processes and standards for all HR Services aspects (e.g. services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.
Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots – support the analysis of error messages and questions.
Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.
Prepare reports on the evaluation of services and processes.
Provide assistance to HR Services projects at country or BU level
Essential Requirements:
Bachelor’s degree in HR/Business Administration or related field
Proficiency in English, spoken and written
Minimum 1 years’ experience in HR Services working with SAP, WorkDay, Success Factors or other Workforce Systems
Experience with ticketing management systems. Proficiency in use of Microsoft Office
Desirable Requirementes:
Work experience in virtual/remote teams is a plus
Fluency in an additional regional language is a plus as French or Portuguese
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Skills Desired
Administrative Support, Administrative Support, adverse event reporting, Business Coordination, Collaboration, Communication, Curiosity, Customer Care, Data Analysis, Data Privacy, Dossier Preparation, Employee Experience, Employee Onboarding, Event Documentation, Global Sample Distribution, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Problem Resolution, Project Support {+ 3 more}