HIH Software Engineering Lead Analyst

The SAP EWM Configuration & Analysis Advisor is responsible for solution design,

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna

Job Title:

HIH - Software Engineering Lead Analyst – SAP FTM (FSCM)

Position Overview:

The FTM Configuration & Analysis Advisor is responsible for designing, configuring, and optimizing SAP S/4HANA FTM processes. This includes deep engagement in financial accounting, closing, treasury, receivables, payables, invoice management, and revenue recognition processes. The advisor functions as a domain expert interacting with finance leadership, SAP product teams, developers, and global process owners.

Job Overview:

We are looking for a seasoned SAP FTM Lead Analyst with 7+ years of experience in SAP FICO/FTM

Responsibilities:

SAP Functional Configuration & Delivery

• Configure SAP S/4HANA Finance (FI/CO) and Finance-to-Manage capabilities including GL, AP, AR, Fixed Assets, Financial Close, Treasury/Banking, and Revenue Accounting & Reporting (RAR), with specialized focus on SAP FSCM Credit Management (credit risk, credit limits, credit exposure, check rules, and automation of credit release).
• Lead FSCM Credit Management design for business partners: credit segment setup, risk categories/classes, scoring/creditworthiness, credit groups, automatic credit control, and customer master impacts (UKM* vs. classic FD32) in alignment with enterprise credit policy.
• Define and test credit check integration with Order-to-Cash (SD) and FI-AR: configuration of credit check rules, document value/exposure updates, blocked order handling, credit release strategy, and monitoring via credit worklists and analytics.
• Partner with Credit, Collections, and Billing teams to optimize AR outcomes, including credit hold reduction, dunning/collections handoffs, dispute prevention, and proactive risk mitigation using standardized KPIs and reporting.
• Design and maintain global template standards, chart of accounts, financial controls, and intercompany processes.
• Lead WRICEF functional design, testing, documentation, and deployment readiness.
• Ensure compliance with regulatory, audit, and financial governance requirements.
• Provide IDoc/EDI integration support and configuration experience across finance and order management interfaces.

Cross‑Functional Integration

• Ensure seamless integration across PTP, OTC, MM, SD, EWM, IBP, and external financial systems.
• Coordinate FSCM Credit Management touchpoints with SD (order processing, deliveries, billing), FI-AR (open items, payments), and Master Data Governance to ensure accurate credit exposure, consistent credit decisioning, and clean customer/business partner data.
• Coordinate with master data, tax, treasury, reporting, and analytics teams to ensure end‑to‑end alignment.

Issue Resolution & Continuous Improvement

• Conduct root‑cause analysis; drive fixes for defects impacting financial accuracy.
• Champion automation opportunities through workflow, RPA, machine learning, or standard SAP enhancements.

Stakeholder Engagement

• Facilitate workshops, gather requirements, validate designs, and support change‑management initiatives.
• Build training materials and conduct knowledge‑transfer sessions.

Education:

< >Any bachelor’s degree in Finance, Accounting, IS OR equivalent.7+ years SAP FI/CO configuration experience, including hands-on SAP FSCM Credit Management in S/4HANA (credit policy, segments, risk class/category, scoring, credit limits, exposure, and credit check/release).At least one full S/4HANA implementation.Skilled in financial postings, closing cycles, treasury, AP/AR, and financial integrations.Strong understanding of master data, cost allocation, intercompany flows, and tax impacts.Experience in life sciences, wholesale distribution, or regulated industries.SAP FSCM experience beyond credit management (e.g., collections/disputes integration) and familiarity with enhancements such as workflows, BAdIs, and Fiori-based credit analyst worklists.Experience with SAP Activate, SolMan, CPI, and financial reporting platforms.Agile/JIRA/Confluence experienceAnalytical rigor, financial domain expertise, excellent communication, and solution ownership.Work Hours:

2.30PM IST to 11.30PM IST

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services