HIH - Human Resources Senior Manager

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Job Title

Human Resources Business Partner - Senior Manager

Position Overview:

The HRBP Senior Manager role will report to the HR Senior Director and will play a pivotal role within a high-performing HR function. This role will provide partnership to front line managers and employees to execute/ implement HR strategy and goals.

Job Overview:

Act as a trusted advisor and partner to business leaders and play a key role in implementing HR strategies, advising managers & employee on HR policies and guidelines. Foster positive and engaging work environment for employees. This role requires strong understanding of HR frameworks like performance management, talent management, employee relations, employee engagement etc.

Responsibilities:

• Provide business partnership to leaders/managers and support employees to a business unit size 500 to 750

• Provide advisory & partner with business in implementing people priorities.

• Execution of employee engagement strategy across employee life cycle – Engage, Develop & Retain.

• Conduct employee connects, draw inferences and themes which can turn into meaningful action items to enhance or foster employee engagement. 

• Provide guidance to employee resource network groups teams to execute engagement activities like Fun at Work, DE&I, Fun & Arts, CSR etc.

• Liaise with HR COEs in executing seasonal activities like Performance Reviews, Annual compensation planning, Talent planning

• Support business in terms of orienting, educating, coaching managers on HR frameworks like performance management, talent planning etc.

• Make pro-active retention plans along with the business to gauge early signs of employee attrition and draw actions appropriately

• Manage day to day support to employees and managers like timely response to situations which require HRBP attention, guiding/advising managers on people situations and effectively address the same

• Handle and resolve issues relating to employee relations by following the required governance/process

• Foster recognition culture by governing the Rewards and Recognition process and effective utilization of Rewards and Recognition platform

• Participate in continual development /change management of HR programs such as benefits management, process efficiency, new program/initiations etc

Education:

Master’s degree in the Human Resources, or a related field.

Experience:

11-13 years of experience in Human Resources function with minimum experience of 8 years in HR Business partner role. Healthcare industry background is preferred

Skills:

Strong interpersonal skills. Strong and effective verbal and written communication skills Understanding of HR COE functions like L&D, Talent acquisition, HR Operations etc.  Ability to build relationships and work with various stakeholders. Ability to work independently and lead projects/initiatives within HR or represent HR in Organization level projects.Business Acumen: experience in developing a strong and deep understanding of the business groups goals and challenges Demonstrated ability to work in a matrixed business and HR model.

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services