Department of Veterans Affairs

Health Technician (ENT)

San Antonio, Texas Full time

Health Technician (ENT)

Department: Department of Veterans Affairs

Location(s): San Antonio, Texas

Salary Range: $51201 - $66563 Per Year

Job Summary: The ENT Health Technician provides complete care and manages the technical aspects of the ENT clinic. This responsibility requires a thorough knowledge of the procedures required for pressure equalization tubes, biopsy of the skin, neck, oral cavity, esophagus, laryngeal and upper respiratory tract. The technician is the consistent operator of equipment and teaches/instructs/coaches physicians and other health care providers in the use and care of this equipment.

Major Duties:

  • Major Duties: Facilitates fiber optic laryngoscopic examination and assists the provider in the management of epistaxis. Provides complete technical support for pressure equalization tube placement, biopsies, botox vocal cord injections, transnasal esophagoscopy, rigid nasal endoscopy, sinus debridement, vocal cord injection for medialization of vocal cords, and other procedures as indicated. Performs complex procedures such as appropriately sizing tracheotomy tubes, suctioning tracheotomy tubes and laryngectomy stomas, or replacing tracheotomy tubes when indicated. Provides patient teaching concerning tracheotomy and laryngectomy care. Interfaces with personnel within the facility and related services outside the facility via e-mail, telephone, and face-to-face to provide the ENT clinic with support needed for optimal service to the Veteran. Contacts the patient to secure the confidence and cooperation of the patient by explaining rationale for clinic appointments or scheduling of a procedure. Applies knowledge of medication, equipment and supplies used in the clinics so as to communicate with both the medical staff and the patients Must have thorough knowledge of aseptic and sterile techniques and must apply these principles throughout examinations, test, and surgical procedures. Knowledgeable of the operation of complex equipment and maintaining this equipment in an operational mode. The technician is the consistent operator of equipment and teaches/instructs/coaches physicians and other health care providers in the use and care of this equipment. Work Schedule: 8:00 AM - 4:30 PM, Monday - Friday Virtual: This is not a virtual position. Position Description/PD#: Health Technician (ENT)/PD011330 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026. Individual Occupational Requirement: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: ordering, processing, receiving, monitoring, maintenance, restocking of medication, supplies, and equipment within the clinic; administering routine ear examination and removing cerumen form the ear utilizing instrumentation or irrigation; removing sutures and staples, sizing tracheotomy tubes, suctioning tracheotomy tubes and laryngectomy stomas, or replacing tracheotomy tubes when indicated; AND obtaining biopsy samples from patients, such as skin, neck, oral cavity, esophagus, laryngeal and upper respiratory tract biopsy. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Applicants may substitute one full year of graduate level education for the specialized experience required for the GS-07 level. Degree must be directly related to the work of the position. (Transcript Required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond a completed graduate education and experience may be used to meet total. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-07. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12865783. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 01/26/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2026-01-26