Roche

Head, Pharmacovigilance Regional Center Americas

San Jose, Costa Rica Full time

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Driving sustainable impact

Our responsibility extends beyond innovation. You'll contribute to solutions that improve healthcare by addressing the most pressing health challenges and diseases with the highest social burden, while reducing our impact on the planet. Together, we create a healthier workplace, society, and future for generations to come.

The Opportunity

This role leads the regional PV (Pharmacovigilance) and Device Vigilance center, ensuring high-quality operations and regulatory compliance. In partnership with regional Patient Safety teams, you'll manage safety performance, optimize cost and quality, oversee regional Clinical Safety integration, and support the global Patient Safety Operations strategy.

Responsibilities

  • Lead and manage the Regional Center team to deliver regulatory commitments and high-quality outcomes; ensure inspection/audit readiness and maintain QMS oversight.

  • Operationalize safety processes in compliance with global Roche standards and local regulations; escalate compliance issues and risks appropriately.

  • Drive continuous improvement across quality, compliance, and cost optimization; promote innovation through new methodologies and technologies (AI, digital analytics).

  • Engage and influence stakeholders through effective collaboration, negotiation, and cross-cultural leadership; represent the Regional Center internally and externally, including with regulators.

  • Build and lead a high-performing team with a quality- and customer-centric mindset; role model Roche values and adopt VACC leadership style (visionary, architect, catalyst, coach).

  • Foster a culture of empowerment, growth, and learning that enables innovation, experimentation, and succession readiness; manage recruitment, performance, and talent development.

  • Serve as an active PSO Leadership Team member, ensuring cross-functional alignment and contributing to departmental strategy; maintain business continuity planning and deputize for the Global Head as needed.

Who you are

  • Healthcare professional degree (Medical, Pharmacy, or equivalent) with 10+ years of pharmaceutical experience and at least 5 years in PV leadership roles.

  • Proven track record managing multi-country or regional operations within large, complex organizations.

  • Deep technical expertise in GVP, ICH-GCP, and global regulatory requirements (FDA/EMA).

  • Exceptional communicator: able to influence stakeholders and convey complex information clearly in English and Spanish.

  • VACC leader with a growth mindset committed to inclusive behaviors, developing high-performing diverse teams, and adopting new technologies to improve operational efficiency.

    Able and willing to undertake frequent travel (5-10%)

Relocation benefits are not available for this job posting.

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.