Head of Supply Growth & Operations (f/m/d)

We are looking for a Head of Supply Growth & Operations (f/m/d) to join us at the earliest possible date.

Supply is the core of our marketplace. Every landlord we onboard, every listing we activate, every booking we generate: it starts here. Today, the supply function is operationally active but analytically underdeveloped. Conversion rates are inconsistent. Lead qualification is unstructured. Performance drivers are not fully visible. The person in this role will change that.

This is not a traditional sales leadership role. It is a business-critical function with full ownership of supply performance, unit economics, and team development — reporting directly to the VP Operations and working closely with Marketing, Product, Data, and the executive team.

Does this sound like the right next step in your career? We would like to hear from you.

YOUR MISSION

You own the end-to-end supply growth engine: from landlord acquisition and lead qualification through to activation, first booking, and long-term retention. Your goal is to transform a partially fragmented system into a predictable, scalable, and data-driven growth function.

End-to-end supply funnel

• Own every stage: lead qualification and prioritisation, conversion, activation, first booking, and retention.
• Define which supply we grow — quality, geography, segment — and which we don't.
• Maximise conversion efficiency and ROI across all funnel stages.

Commercial strategy and performance

• Own the KPIs that matter: revenue from new listings, contribution margin after acquisition and sales cost, and time to first booking.
• Build a rigorous understanding of unit economics and supply-side performance drivers.
• Turn data insights into concrete, prioritised, high-impact actions.

System and process design

• Build a structured, data-driven operating system for supply growth.
• Introduce automation and AI tooling to scale efficiency without scaling headcount proportionally.
• Move the function from reactive, experience-based decisions to structured, intentional execution.

Team leadership

• Lead and develop a sales team of currently 4, with a clear plan to scale to ~6 and beyond.
• Drive performance through structure, clear accountability, and regular coaching.
• Build a culture where data, ownership, and continuous improvement are the default.

Cross-functional collaboration

• Partner with Performance Marketing on lead generation quality and volume.
• Work with Product on landlord experience and funnel optimisation.
• Collaborate with Data and BI to build the visibility and infrastructure the function needs.
• Represent supply growth at the executive level and in company-wide planning.

YOUR PROFILE

Must-have qualifications

• 7–12 years of experience in marketplace, tech, or high-growth startup and scale-up environments.
• Proven track record in performance optimisation, sales operations, or marketplace growth.
• Strong analytical mindset: you work hands-on with data yourself, not only through analysts.
• Experience managing and developing teams with a clear ownership and accountability culture.
• Fluent in English (C1/C2 required). German is a strong plus.

Preferred qualifications

• Background in consulting with a subsequent transition into an operator role.
• Experience introducing AI or automation into operational workflows.
• Familiarity with supply-side marketplace economics, pricing, or monetisation.
• Experience scaling processes in a 100–200 person organisation.

What we are really looking for

• You act like a business owner: full ownership, no excuses, no waiting for perfect conditions.
• You combine structured thinking with pragmatic, hands-on execution — strategy and delivery in one person.
• You are comfortable with ambiguity and energised by building systems from imperfect starting points.
• You embrace modern tooling, AI adoption, and a culture of continuous improvement.
• You can inspire and develop a team while staying genuinely close to the data yourself.

OUR PITCH

• #ownershipculture: You take full ownership of a critical business function — not a slice of it. Your decisions directly shape revenue, unit economics, and how Wunderflats grows on the supply side.
   
• #buildsomethingreal: This is a rare opportunity to redesign a core growth engine from the inside, bringing structure, automation, and data-driven thinking to a function that is ready for it.
   
• #careergrowth: The role has a clear path toward VP Operations, VP Supply, or General Manager. You will develop general management capabilities, advanced analytics, and AI strategy implementation in a live operational context.
   
• #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
   
• #worklifeinbalance: Our working hours are flexible and family-friendly. Three days in our Berlin office, with the option to work from home on the remaining days.
   
• #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
   
• #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomic workstations, a detox room, playroom, roof terrace, and fruit and drinks on us.
   
• #morebenefits: A discounted Urban Sports Club membership, FutureBens discounts, a yearly travel ticket — and even more.