At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
The Head of Strategy & Integration for MPO serves as the strategic anchor and integrator for the MPO program. This role is responsible for translating MPO vision into a coherent, multi-year roadmap and ensuring alignment, sequencing, and integration across business, technology, and operations.
The role owns MPO strategy, governance, and performance management, ensuring that initiatives across Acquisition, Portfolio, and Base Management move in a coordinated and scalable manner. It leads cross-functional alignment across Commercial, CX, Technology, Care, Finance, and Operations, managing interdependencies, risks, and trade-offs.
The Head of Strategy & Integration also owns the integration of enabling platforms and capabilities—such as billing, unified wallet, household ID, and journey orchestration—ensuring MPO can operate effectively at scale. The role prepares executive materials, strategic recommendations, and decision papers for leadership forums.
This role defines direction, sequencing, and success metrics, but does not directly execute GTM, lifecycle, or portfolio programs.
Duties and Responsibilities:
1) Define MPO vision, value proposition, and multi-year roadmap
2) Drive cross-functional alignment across Commercial, CX, Tech, Care, and Finance
3) Own integration of enabling platforms (billing, unified wallet, HH ID, orchestration)
4) Establish KPI frameworks, dashboards, and performance governance
5) Manage strategic initiatives, dependencies, and risks
6) Prepare executive updates, decision papers, and leadership materials
7) Ensure MPO scalability and coherence as the program grows
Top 5 Deliverables:
1) MPO Strategy and Multi-Year Roadmap
2) Integrated Capability and Systems Roadmap
3) KPI Framework and Executive Dashboards
4) Governance and Operating Model
5) Executive Strategy and Decision Papers
KPIs:
1) Roadmap Milestone Delivery
2) Readiness of Enabling Capabilities
3) Speed from Strategy to Execution
4) Benefits Realization vs Plan
5) Leadership Alignment and Decision Velocity
Competencies:
1) Strategic and systems thinking
2) Program and transformation leadership
3) Executive stakeholder management
4) Analytical rigor
5) Clear written and verbal communication
Requirements:
1) 10–15 years experience in strategy, transformation, or integration roles
2) Proven cross-functional program leadership
3) Strong executive communication skills
4) Experience working across business and technology teams
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.