TD

Head of Residential Lending Controls Management (US)

Mount Laurel, New Jersey Full time

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$225,000 - $250,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Head of Residential Lending (RESL) Controls Management leads the 1A governance & control function for RESL through the development, communication and implementation of a governance strategy for the business in support of the overall business strategy. Partners with the business to respond to audits and exams and also develops and implements proactive strategies, tactics and programs to effectively manage regulatory and governance issues.

Responsibilities:

- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required


- Leads the 1a Governance & Control function for the US RESL organization through the development, communication and implementation of a governance strategy for the business in support of the overall business strategy

- Oversees Governance & Control activities, through the assessment of risks and recommend changes based on business information from the various control function partners, including Risk Management, Compliance, Legal, Vendor Management, AML, Regulatory, Audit and lines of business

- Works with business to respond to audits and exams, develop and implement proactive strategies, tactics and programs to effectively manage regulatory and governance issues

- Maintains a culture of risk management and control, supported by effective processes, sound infrastructure and in alignment with risk appetite

- Assesses the effectiveness of the business governance and control programs, including conducting research to determine best practices

- Represents the business on Risk Management, Compliance, AML Vendor Management, Regulatory and Audit related initiatives.

- Keeps up to date on regulatory issues affecting the governance and control of the business


- Supports TD's enterprise-wide risk strategies and control function requirements


- Identifies and manages issues on behalf of RESL, collaborating with LOBs and various control partners to resolve and close findings

- Drives enhancements to the control environment, including ensuring fulsome process maps, identification of risk and controls and the efficient monitoring of these controls (e.g., drive greater automation)

- Contributes to improved understanding of governance and control requirements, emerging trends and issues specific to the business unit

- Acts as the business representative for all audits to ensure they are executed and completed in accordance with established standards and within prescribed time, budget and scope parameters

- Leads, implements, and/or conducts due diligence process reviews for potential areas of risk to ensure the business is always prepared for internal and external audit reviews

- Provides insight or guidance to the executive leadership team to help inform or support decisions as appropriate


- Provides functional and business-level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction

- Responsible for management of the overall team(s) providing both leadership and guidance

Education & Experience:

- Bachelor's degree preferred
- 10+ years of related experience
- In-depth knowledge of relevant banking and regulatory rules and policies, specifically in Residential Lending
- Significant experience with regulators and audit partners across a multi-disciplined business division
- Strong business acumen and analytical capabilities with the ability to consolidate information into clear, concise analysis in support of business decisions
- Forward thinking and strategic thinking capabilities in order to support the business in executing on strategy
- Ability to influence and motivate others, including those who do not have a direct reporting relationship
- Able to manage and influence effectively within a matrix environment
- Ability to interact with all levels across the organization
- Strong communicator, with excellent oral, written and presentation skills
- Organizational awareness & the ability to balance the viewpoints of various stakeholders
- Proven leadership skills; motivational, collaborative leader who has been successful in developing, guiding and managing a professional team in a fast moving, changing and flexible environment

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional
  • International Travel – Occasional
  • Performing sedentary work – Continuous
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds – Occasional
  • Sitting – Continuous
  • Standing – Occasional
  • Walking – Occasional
  • Moving safely in confined spaces – Occasional
  • Lifting/Carrying (under 25 lbs.) – Occasional
  • Lifting/Carrying (over 25 lbs.) – Never
  • Squatting – Occasional
  • Bending – Occasional
  • Kneeling – Never
  • Crawling – Never
  • Climbing – Never
  • Reaching overhead – Never
  • Reaching forward – Occasional
  • Pushing – Never
  • Pulling – Never
  • Twisting – Never
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.