Head of Martech & Marketing Operations – reports to Global VP Marketing, Data Services
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Team: This newly formed central team focuses on driving excellence across digital and data, operations, marketing technology, automation, performance marketing and analytics. It drives consistency, scale, and smarter decision-making across Data Services Marketing.
About the role: A senior Hub role accountable for the global Martech ecosystem, marketing systems governance, and operational excellence across four brands within Data Services. This leader sets the technology and operations strategy, builds scalable processes, and ensures marketing systems, data and workflows operate as a unified, compliant and commercially impactful engine. The role drives adoption, capability uplift and consistent execution across all brands and markets.
Responsibilities
Martech Strategy & Platform Leadership - Own and deliver the global Data Services Martech strategy and roadmap, governing a scalable, integrated stack while setting architecture standards, driving platform adoption, optimisation and measurable commercial ROI across hub and brand teams
Marketing Systems Governance - Establish and govern global marketing systems standards, ensuring secure, compliant and high‑quality use of customer data while maintaining robust documentation, change control, performance monitoring and continuous risk‑based improvement
Marketing Operations Strategy- Define and execute the global Marketing Operations strategy and maturity roadmap, aligning people, processes, data and technology to enable scalable demand generation, consistent execution and strong cross‑functional alignment with sales operations and business systems
Process Design & Operational Excellence - Design and scale standardised end‑to‑end marketing processes across regions and brands, improving speed, quality and funnel performance through data‑led optimisation while owning lead management and enabling multi‑channel activation and experimentation at scale
Hub Leadership & Stakeholder Alignment - Lead and develop a high‑performing Hub team across Martech, governance and marketing operations, setting clear priorities, KPIs and operating rhythms while partnering closely with sales operations, digital, data, governance and brand leaders to ensure aligned, seamless execution
Change Leadership & Enablement - Act as the central change leader for marketing systems, processes and operating models, building scalable training and enablement programmes while championing adoption of global standards, tools and ways of working across markets
Requirements:
Senior leadership experience in Martech, Marketing Operations or Marketing Systems in a global or matrixed organisation
Expertise in Martech strategy, platform governance, integrations and data management
Proven impact driving scalability, operational efficiency and funnel performance
Extensive transformation, stakeholder management and change leadership skills
Ability to operate cross‑functionally and influence senior stakeholders
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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