Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join Qonto as Head of Comms & Ecosystem, where you will lead and shape a newly created Comms Ecosystem function. Your mission will be to stabilize and elevate a team of global and local communications partners, positioning them as the go-to experts orchestrating communications across channels and markets. You will report to Julie, Brand & Communications Director.
Sitting at the crossroads of Product Marketing, Channels, PR, Brand Campaigns, CRM, Website/SEO, and Paid, you will work closely with designers and creative copywriters to raise the bar on narratives, formats, and end-to-end execution.
👩💻🧑💻 As a Head of Comms & Ecosystem at Qonto, you will:
- Drive integrated comms strategy across Owned, Earned, and Paid channels, connecting PMM, channels, PR, brand campaigns, and markets into one coherent narrative and execution plan.
- Partner with senior stakeholders (Head of Marketing, market leaders, Head of Channels, PMM leaders) to create alignment, make trade-offs, and ensure flawless end-to-end delivery in markets.
- Leverage the creative teams (designers + creative copywriters) to raise creative ambition through strong briefs, high standards, and innovation in formats, narratives, and partnerships.
- Lead and develop a team of global and local Comms Partners, bringing clarity, stability, and an effective operating rhythm in a matrix organisation.
- Define and embed the Comms Ecosystem operating model post-reorg (scope, ways of working, decision-making, prioritisation), strengthening the function’s position as a trusted expert partner across the organisation.
- Leverage tooling and GenAI to accelerate ideation and production, while keeping strong quality, brand consistency, and human-in-the-loop controls.
🤔 What you can expect
- Pivotal moment & high visibility: A newly created function to shape and define its operating model and impact post-reorg.
- A broad stakeholder ecosystem: Partners across global and local teams, with meaningful influence on how Qonto shows up externally.
- Creative playground with real firepower: Close partnership with the creative teams (designers + copywriters) and space to push formats, narratives, and experimentation.
- Outcome-led pace: A fast-moving context where outcomes matter more than process-heavy approaches.
🤝 About your future manager
You will report to Julie Regis, who leads the broader Comms, Brand & Creativity function.
- Background: Strategic brand, comms, and content leader with a dual agency + in-house track record, working at C-level across multiple D2C industries (CPG, automotive, retail, media, toy). Currently Global Director – Brand & Communications at Qonto, leading a 30+ team across Europe (Brand Campaigns, PR & Thought Leadership, Brand Ecosystem/Social/Communities, and Creative Factory). Prior experience includes senior global roles at Opella and LEGO, and leadership roles in top agencies (BBDO, Publicis Conseil, Y&R, DDB).
- What Julie brings to the team: High creative ambition and strong standards for storytelling, paired with sharp strategic thinking across global, regional, and local levels. Julie is known for rallying talented teams around a shared vision, building strong collaboration across functions, and navigating change with energy and resilience.
🏅About you
- Leadership & people management: you have led and developed teams, including senior profiles, and can bring clarity and stability in ambiguous contexts.
- Comms + brand strategy expertise: you can build integrated comms strategies and connect owned, earned, and paid media into one coherent ecosystem.
- Stakeholder management & diplomacy: you are comfortable engaging and influencing senior stakeholders in a matrix organisation.
- Storytelling & presence: you can craft compelling narratives and drive alignment through strong communication and executive presence.
- Creative partnership mindset: you know how to brief, partner with, and elevate creative teams to deliver high-quality work.
- Adaptability: you thrive in changing environments and make pragmatic decisions focused on impact.
- Languages: Fluency in English is required. French and/or German is a strong plus.
At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick. Who knows? You may have the missing piece of the puzzle we’ve been searching for.