Giga builds the electrical infrastructure that powers the modern world. We manufacture transformers, switchboards, and modular data centers for customers across the United States and the globe. Together, our team combines fresh perspectives with deep industry experience to solve real-world problems for our customers. We move fast and think practically. If you're ready to make an impact in an industry that matters, we're looking for people like you.
Giga was founded by two Texas A&M grads who started welding modular data centers in East Texas in 2019. Frustrated by the broken infrastructure industry—forced to choose between speed, quality, or fair pricing—they built something different: the only vertically integrated energy infrastructure company that controls site development, manufacturing, and power markets under one roof.
The results: 140 employees across 5 global offices. We've delivered 3.5 GW of equipment (1000+ transformers, 200+ switchboards, 735+ data centers) and have 400+ MW in our pipeline.
We're disrupting a $100B+ market, and our exit strategy is crystal clear: Maximum Valuation and an IPO. Join us to help ring the bell on Wall Street.
We're at an inflection point. We've proven we can win new customers—now we need to turn them into repeat buyers and expand our wallet share. As Head of Client Services, you'll transform our client operations from reactive order management to proactive customer success that drives recurring revenue.
This role sits at the intersection of operations and growth. Today, it's about managing day-to-day customer support, order management, and putting out fires across international operations. Tomorrow, it's about building systems that anticipate customer needs, drive expansion, and create delighted advocates for Giga.
You'll manage cross-functional workflows between sales, production teams in China, and customers who communicate via everything from email to Telegram. You'll build the processes and team that can scale as we grow from $150M to IPO-scale revenue. This is a hands-on operational role with the opportunity to define what world-class client services looks like in modular infrastructure.
This role will be based in the United States (Houston, Long Beach, or San Francisco). You must be willing to work in the office full-time, outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year.
International coordination: You'll work across time zones with production teams in China, Mexico, and India. Expect early morning or evening calls to coordinate with international operations.
The Opportunity: Join at the critical moment when we transition from winning new customers to building long-term relationships that drive recurring revenue. You'll build the client services infrastructure for a company scaling to IPO while working directly with customers who are deploying critical infrastructure. This is the rare chance to own both operations and strategy, building systems that didn't exist while solving real problems every day. If you thrive in the organized chaos of high-growth startups and want meaningful equity in a profitable, category-defining company, let's talk.
Equal Opportunity Employer Statement
Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.