At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
Through an Employer of Record (EOR), we are looking for a new Site Reliability Engineer in India to join our growing IT Team. This individual will report into our Director of IT and ensure the scalability, reliability, and performance of our infrastructure and applications with a focus on automation, monitoring, and incident response. If you enjoy bridging software engineering with IT operations, we’d love to hear from you!
Role Type: Full-Time
Location: Remote from India
Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration
Base Salary: $29,000 – $36,000 USD per year
Responsibilities:
High-level proficiency of written and verbal communication in English
Design, build, and maintain scalable, reliable systems on GCP (Compute Engine, GKE, Cloud Storage, Cloud SQL)
Develop automation for infrastructure provisioning using Terraform, Ansible, or Deployment Manager
Build and maintain observability platforms (monitoring, logging, tracing) using tools such as Stackdriver (Cloud Monitoring), Prometheus, or Grafana
Manage incident response, conduct postmortems, and implement improvements to reduce recurrence
Partner with DevOps and engineering teams to enhance CI/CD pipelines for resilient deployments
Define and monitor SLAs, SLOs, and SLIs to ensure application availability and performance
Implement disaster recovery (DR) and backup strategies across cloud services
Continuously optimize performance, capacity, and cost-efficiency of GCP resources
Requirements:
Bachelors degree in Computer Science, Engineering, or a related field
3+ years of hands-on experience as a Site Reliability Engineer, DevOps Engineer, Systems Engineer, or Cloud Infrastructure Engineer. Proven track record managing production-grade systems on Google Cloud Platform (GCP) or other cloud providers
Strong understanding of Linux/Unix system administration, networking, and troubleshooting.Experience implementing Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Deployment Manager.Familiarity with containerization and orchestration technologies such as Docker and Kubernetes (GKE)
Experience with monitoring and observability tools (Google Cloud Operations Suite, Prometheus, Grafana, Datadog, ELK).Experience defining and monitoring SLAs, SLOs, and SLIs to ensure application uptime and performance.Proven ability to handle incident response, conduct postmortems, and drive root cause analysis
Proficiency in at least one scripting language (Python, Bash, or Go) for automation and tooling.Hands-on experience building or managing CI/CD pipelines (Jenkins, GitLab CI, Cloud Build).Strong background in configuration management and release automation