HCM Benefits Associate

Position Summary

General Atlantic is seeking a high-performing Senior Associate to join our Global Benefits team in New York. This role will support the administration and continuous improvement of the firm’s global employee benefits programs, contributing to a best-in-class employee experience.

The Senior Associate will play a key role in managing day-to-day benefits operations, supporting vendor partnerships, and ensuring the accuracy, compliance, and effectiveness of benefits offerings across regions. This individual will serve as a key execution partner to the Senior Director, supporting the delivery and ongoing enhancement of global benefits programs.

The ideal candidate brings strong attention to detail, analytical rigor, and a proactive mindset, along with the ability to navigate complex benefits programs in a global environment. This position reports to the Senior Director of Global Benefits.

Responsibilities 

• Benefits Administration
  • Support and execute day-to-day administration of global benefits programs, including health, retirement, wellness, and leave programs
  • Manage employee inquiries and provide high-quality support and guidance on benefits offerings
  • Coordinate and execute benefits enrollment processes, including new hires and annual enrollment cycles
  • Ensure accuracy of benefits data across systems and vendors
• Vendor Management & Coordination
  • Partner with external benefits providers and brokers to support ongoing service delivery
  • Assist with vendor performance tracking, issue resolution, and escalation management
  • Support renewals, contract updates, and vendor communications
• Compliance & Governance
  • Support compliance with applicable regulations (e.g., ERISA, COBRA, HIPAA, and international requirements)
  • Support the maintenance of plan documentation, filings, and audit readiness
  • Partner with internal stakeholders to ensure adherence to company policies and governance standards
• Employee Experience & Communication
  • Support the development and distribution of benefits communications and educational materials
  • Support initiatives to enhance employee engagement and understanding of benefits programs
• Program Enhancement & Special Projects
  • Contribute to ongoing enhancements of benefits programs, policies, and processes
  • Support and execute on projects such as new vendor implementations, program rollouts, or policy updates
  • Identify opportunities to improve efficiency, scalability, and employee experience

Qualifications 

• Bachelor’s degree required
• 5–8 years of relevant HR or related experience
• Background in the financial services industry strongly preferred
• Experience with Workday or other HRIS platforms preferred
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
• Highly analytical with sound judgment; able to think critically and adapt quickly
• Strong project management and prioritization skills; able to deliver high-quality work under pressure
• Exceptional attention to detail with consistent follow-through
• Self-directed, proactive, and effective in a fast-paced, high-performing global environment
• Collaborative and comfortable partnering cross-functionally
• Professional maturity and confidence interacting with senior stakeholders
• Excellent written and verbal communication skills
• Curious, motivated, and solutions-oriented with a positive, can-do mindset

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $130,000 – 155,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience.  Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.