POSITION: Hawker
DEPARTMENT: Food & Beverage
REPORTS TO: Concessions Managers
FLSA STATUS: Non-Exempt Hourly
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Under the direction of the Vending Stand Lead, Supervisor, and Manager, Hawkers are responsible for selling food and beverage items building Hawking locations during events.
Essential Duties and Responsibilities
· Reports for scheduled events on time, in proper uniform, with a neat and clean personal appearance.
· Must always maintain a friendly, positive attitude and a professional demeanor.
· Follows proper procedures for obtaining sales products in the vending rooms.
· Circulates among guests, calling out and merchandising items for sale.
· Hands or passes items to guest, receives payment, and completes transaction accurately.
· Ends transactions in a positive way, such as “Thank You” or “Enjoy the Game.”
· Verifies count on new loads.
· Keeps work area and equipment neat and clean.
· Performs and completes tasks assigned by management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
· Must be at least 18 years old
· Must be able to obtain State Certified Alcohol Compliance Card (MI only)
Skills and Abilities
· No experience necessary; orientation and on-the-job training are provided.
· Must be able to work with others as a team.
· Must be pleasant, courteous, and enjoy working with people.
· Must be able to remain calm in stressful situations.
· Must be able to smile, maintain positive body language, and consistently provide positive guest service.
· Must be able to make generalizations, evaluations, and decisions without immediate supervision.
· Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
· Ability to work in all Grand Rapids Complex buildings
· Must be able to work at a fast pace
· Must be able to walk up and down stairs, holding weight up to 50 lbs.
WORKING CONDITIONS
Location: Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
VEVRAA Federal Contractor.