Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Taiwan is looking for a Junior Analyst to help with Growth Marketing and CRM operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build audiences, reporting, and data feeds that are critical to campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.
What You Will Do
- Process weekly audience building requests, requiring working knowledge in SQL and Python. Write SQL queries that help segment customers to be used in campaigns and marketing data feeds.
- Partner closely with stakeholders to deliver requests on-time. Regularly check ticketing systems to ensure all tasks have been completed.
- Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
- Work on reporting requests and data pulls that support decision-making processes.
- Communicate effectively and proactively with internal stakeholders.
Basic Qualifications
- Bachelor’s degree or equivalent experience
- 1+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
- Foundational knowledge of statistical concepts and testing methodologies
- Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
- Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely
Preferred Qualifications
- Master’s degree in Business Analytics, Data Science, or a related field
- Experience in Retail/E-commerce industries, Growth Marketing, or CRM functions
- Experience in data ETL (Extract, Transform, Load) and data engineering principles
- Proficiency with Python or other scripting languages for advanced data manipulation
- Experience working in a global or multinational team environment
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
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