Group Manager, Insider Threat Investigations

Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crimes & Fraud Mgmt

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Operating as a senior individual contributor, this role will support and provide guidance across a team of Senior Investigators. This role is responsible for leading complex, high-risk investigations and serving as a subject matter expert requiring advanced judgement, discretion, and cross-functional coordination.

KEY ACCOUNTABILITIES

• Act as a senior investigative subject matter expert, ensuring investigations adhere to established policies, and investigative best practices. Serve as a working lead on assigned complex cases, providing advanced analysis, sound judgment, and clear investigative best practices
• Provide mentorship and investigative guidance to Senior Investigators, offering expertise on investigative steps, risk assessments, and case strategy while supporting the team in a leadership capacity.
• Apply sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging technology threats
• Collect evidence from computers, laptops, phones, iPads, databases, and a variety of other devices/systems capable of storing valuable electronic data.
• Work effectively with counterparts at other FI’s, law enforcement and others in the judicial system to maximize opportunities for the recovery of assets and to reduce TDBFG exposure
• Conduct investigations in a professional and timely manner
• Assess and prioritize files and investigate assigned cases ensuring proper protocols are in place and effectively applied
• Identify reported incidents promptly and take appropriate action to minimize potential losses.
• Maintain strong awareness of emerging risks, trends, fraud typologies, insider threat indicators, and investigative techniques, and proactively share insights with leadership.
• Contribute to the continuous improvement of investigative processes, tools, and frameworks, including identification of procedural gaps or system limitations, including participation in root cause (PIR) as required.
• Collaborate closely with internal stakeholders (e.g. HR, Legal, Compliance) to support investigation outcomes; escalating matters and recommendations through the Senior Manager where required
• Representing the Bank in internal forums, and where required, external proceedings related to assigned investigations.
• Provides delegated leadership coverage for the Senior Manager
• Supports the onboarding and capability uplift by sharing expertise on complex case handling, escalation management, and stakeholder communication.
• Support key initiatives, pilots, or projects assigned by the Senior Manager

KNOWLEDGE AND SKILLS

Education and Accreditations

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 5+ years relevant experience

WORKING CONDITIONS

This position requires travel within Ontario, and a personal vehicle is required.  The successful applicant must reside within the Greater Toronto Region.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet