With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
The Group Lending Manager is responsible for driving the operational excellence, credit quality, financial performance, and strategic execution of VisionFund Zambia’s group lending program across multiple branches. This role ensures the consistent delivery of impactful financial services to underserved communities, especially women and youth, through effective team leadership, compliance oversight, digital transformation, and strong partnership engagement.
Key Responsibilities:
Operational Compliance
- Implement and monitor credit risk policies and internal controls.
- Ensure compliance with audits, fraud reporting, and regulatory standards.
- Maintain strong portfolio quality and timely loan disbursements.
Leadership & People Development
- Coach and mentor branch managers and staff.
- Build high-performing teams and ensure HR compliance.
- Support staff retention, succession planning, and wellness initiatives.
Business Performance & Financial Growth
- Lead group lending team to meet financial and client growth targets.
- Enhance client acquisition, especially among underserved populations.
- Ensure high collection rates and portfolio quality.
- Ensure client numbers Targets are meet for SGL
Strategic Planning & Partnerships
- Drive local business plans and branch-level growth strategies.
- Build partnerships with community groups and development stakeholders.
Customer Experience & Responsible Lending
- Ensure alignment with organizational goals and responsible lending practices.
- Address client complaints promptly and monitor satisfaction.
- Provide timely reporting and support effective communication across teams.
Staff Safety & Wellbeing
- Oversee field safety and security compliance.
- Respond promptly to incidents affecting staff.
- Safeguarding Champion
Qualifications:
- Degree in Finance, Business Administration, Economics, or related field.
- Minimum 5 years’ experience in microfinance or retail banking operations.
- Experience in driving Group/ solidarity lending will be an added advantage
Key Competencies:
- In-depth knowledge of MFI industry practices, and current trends in microfinance.
- Strong leadership capabilities with a proven track record of driving performance and motivating teams.
- Excellent communication, negotiation, and interpersonal skills; adept at business development and stakeholder management.
- High ethical standards and commitment to personal and organizational integrity.
- He/she should have proficiency in Microsoft Office Suite (especially Excel),
- Strong analytical and problem-solving skills or abilities.
- Capability and willingness to take responsibility and highly developed sense of rectitude
- Ready to comply and live up to and in accordance with the organization's Ideals and Core Values
Applicant Types Accepted:
Local Applicants Only