Governance & Compliance Support Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Governance & Compliance Support Coordinator

Role Purpose

Provide administrative and technical support, ensuring accurate documentation, system updates, and smooth operation of compliance processes. This role focuses on maintaining governance records, managing SharePoint sites, and supporting Fieldview compliance workflows.

Responsibilities

• Assist with maintaining governance documentation and registers.
• Support compliance checks and audits by gathering and organising data.
• Assist in monitoring adherence to internal policies and procedures.
• Maintain and update SharePoint sites for governance and compliance.
• Ensure documents are correctly stored, version-controlled, and accessible.
• Troubleshoot basic SharePoint issues and liaise with IT for escalations.
• Manage Fieldview workflows for compliance reporting and approvals.
• Upload and track compliance evidence within Fieldview.
• Provide user support for Fieldview queries and escalate technical issues.
• Prepare simple compliance reports and dashboards from SharePoint and Fieldview data.
• Coordinate with internal teams to collect required data & documentation.
• Schedule meetings and maintain action logs for governance activities.

Personal Qualities & Experience

• Proactive and willing to learn.
• Reliable and able to handle confidential information.
• Team-oriented with a positive approach to problem-solving.
• Strong organisational and time-management skills.
• Good attention to detail and accuracy.
• Developed IT skills and willingness to learn new systems.
• Clear communication and ability to work with multiple stakeholders.

Measures

• Accuracy of compliance documentation and registers.
• Timely updates and maintenance of SharePoint and Fieldview systems.
• Responsiveness to user queries and issue resolution.
• Quality and timeliness of compliance reports and dashboards.

Qualifications and Experience

• GCSEs or equivalent; A-levels or vocational qualifications preferred.
• Training in SharePoint or document management systems is an advantage.
• Previous administrative or coordination experience.
• Familiarity with SharePoint and/or Fieldview systems desirable.
• Strong organisational and time-management skills.
• Good attention to detail and accuracy.
• Developed IT skills and willingness to learn new systems.
• Clear communication and ability to work with multiple stakeholders.

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Location:

On-site –Birmingham, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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