Job description
Job Title: Governance Assistant
Band: 3
Salary: £37,845 - £42,007
Location: Liverpool/Norwich/Newport/Birmingham
Contract Type: Permanent
Hours: Full Time/Compressed/Part Time/Job Share
Closing Date: 30/03/26
Interview Date(s): WC 13th April (subject to change)
Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details.
This position is only available to current Civil Servants.
Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes.
Call to action
Are you an excellent organiser who wants to help deliver value for the nation through effective governance? Do you enjoy working with stakeholders to solve problems and support effective decision-making?
Job Summary
This role is a key part of Strategy, Policy and Governance within the Strategy Delivery Directorate. As part of the wider Private Office team you will be working to support the Chair, Chief Executive, Board and Executive Committee to deliver the organisation’s strategy. You will be organising meetings and logistics and building stakeholder relationships at all levels - supporting the smooth running of the governance in the organisation. Working with a range of teams across finance, HR and commercial, you provide efficient, consistent, and effective governance support - ensuring decision making is fully informed by and conforms to relevant standards, codes and frameworks.
Key Accountabilities:
Organising logistics of governance meetings, including booking meeting rooms, diary invitations, etc. and supporting non-executive directors with hotel and travel arrangements and expenses claims
Building relationships with a range of stakeholders across the organisation to set Board and Committee dates and priorities; including planning a regular timetable of commissioning agendas and papers, following up actions and issuing papers
Supporting the collation of any other information that may be required to support our auditing, reporting and governance processes; Storing related documentation in a structured way with appropriate consideration to any issues of confidentiality
Reporting and oversight of follow up actions flowing from the meetings
Providing a full range of secretariat and administrative support and assistance, including ensuring the production of accurate records
Handling sensitive issues with diplomacy and maintaining strict confidentiality at all times
Working with senior stakeholders to ensure that decisions are made in the appropriate forum, and that Boards and Committees are operating in line with their Terms of Reference
Communicating the decisions and actions of the board and subcommittees effectively, ensuring transparency of decision-making
Support the Head of Governance with the recruitment of Non-Executive Directors as required
Essential Criteria (to be assessed at application stage):
Experience in governance and/or a strong administrative background with a proven ability to plan, deliver and document meetings
Proven organisational skills and the ability to work independently and using initiative to solve problems and suggest solutions; and an ability to deal with changing priorities
Strong written communication skills and attention to detail, being able to present clear observations, conclusions and recommendations to the wider team that support effective decision making
Demonstrable communication, influencing and engagement skills, gained through working with a wide range of stakeholders and audiences
Experience of working at pace, planning and prioritising to meet tight deadlines, along with an exceptional level of integrity with a proven ability to deal with sensitive material
Success Profiles (to be assessed at interview):
Behaviours
Managing a quality service
Working together
Delivering at pace
Changing and Improving
Experience
(A link to the Civil Service Success Profiles Framework is provided below)
Valuing our people:
Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will reward your work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk
Working flexibly, delivering outcomes
CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
Complaints procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
Complaints Procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Internal candidates should apply using their Workday account. Please use the careers hub for your application.