Global Operations - Jr. Office Manager

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on- air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

The Junior Office Manager will oversee day-to-day office operations at the Beanstalk Office in NYC. This role serves as the primary point of contact for visitors while also supporting the day-to-day operations of a small office. This role combines front-of-house hospitality with operational oversight to ensure the office runs smoothly, professionally, and efficiently.

Key Responsibilities

Front Office & Guest Experience

• Serve as the first point of contact for clients, colleagues, and visitors, providing a professional and welcoming front-of-house experience
• Greet guests upon arrival, manage visitor check-in through the Envoy platform, and notify hosts of arrivals
• Answer and direct incoming phone calls and respond to general inquiries
• Maintain a clean, organized, and professional reception and lobby area
• Demonstrate strong situational awareness and ensure a safe and well-managed front office environment

Office Operations & Maintenance

• Oversee the day-to-day operations of the office to ensure a well-maintained and functional workplace
• Coordinate office maintenance, repairs, and installations with building management and vendors
• Manage office supplies, inventory, and replenishment of food, beverages, and shared office resources
• Maintain organization and presentation of shared spaces, including the kitchen, common areas, and meeting spaces

Vendor & Facilities Coordination

• Coordinate deliveries, office services, and supply shipments
• Ensure services and supplies are delivered in a timely and cost-effective manner

Meetings & Office Coordination

• Assist with coordinating internal meetings and office gatherings as needed
• Support meeting room readiness and coordinate with facilities or tech teams for any setup needs

Employee & Administrative Support

• Support new employee onboarding logistics, including workspace readiness, badge coordination, and office orientation
• Coordinate with HR, Facilities, and Technology teams to support workplace initiatives and employee needs
• Liaise with the technology team to troubleshoot minor issues and escalate more complex requests
   

Requirements

• Strong organizational and multitasking abilities
• Excellent communication skills, both written and verbal
• Experience with office management or administrative support
• Ability to work independently and manage multiple tasks across various locations
• Manage office access badges and coordinate with building security as needed
• Support cross-office coordination for supply orders or operational needs
• Assist with special projects and administrative initiatives as assigned

Location and Work Conditions

• This is a full-time, non-exempt position primarily onsite based in New York, NY.

• Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m.

Compensation

The base hourly rate for this position is in the range of $23.00 - $31.00. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Please provide complete and legible information.  An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.