RingCentral

Business Analyst, Supply Chain

Manila, Philippines Full time

Business Analyst, Supply Chain

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Business Analyst, Supply Chain

The Business Analyst, Supply Chain is responsible for the financial and operational health of our inventory. You will drive end-to-end supply planning while using BI tools to provide visibility into spend, stock health, and supplier performance. You will act as the "analytical engine" that ensures our AI-enabled hardware reaches customers efficiently and cost-effectively.

Key Responsibilities

  • Advanced Data Analytics & BI: Build and maintain dashboards to track supply and financial metrics, forecast accuracy, and vendor lead times. Use data-informed insights to identify trends, risks, and opportunities for cost savings.

  • Strategic Supply & Financial Planning: Develop supply plans that balance customer demand with financial targets. Align inventory strategies with Finance goals to optimize working capital and minimize "aged" stock.

  • Inventory Orchestration: Monitor key KPIs such as Days on Hand (DOH) and Safety Stock. Work closely with Finance to analyze the impact of inventory levels on the company’s bottom line.

  • Cross-Functional Synergy: Act as a liaison between Logistics, Demand Planning, and Finance. Collaborate with OEMs and Distributors to ensure timely availability while negotiating terms that align with budget constraints.

  • Process Engineering: Work with the team to transition the planning process from manual tracking to mature, automated systems. Implement best practices in supply chain intelligence to improve efficiency.

To succeed in this role you must have the following:

  • Experience: 3+ years of experience in Supply Planning, Business Intelligence, Data Analytics, or FP&A.

  • Analytical Mindset: Proficiency in translating complex datasets into strategic recommendations. You should be comfortable discussing both "lead times" and "cost variances."

  • Technical Toolkit: * Advanced Excel and Google Sheet Skills: (Pivot Tables, Power Query, Financial Modeling).

    • Data Visualization: Experience with Tableau, Power BI, or Looker is preferred.

    • ERP Systems: Familiarity with SAP, Oracle, NetSuite, or similar enterprise tools optional

  • Education: Bachelor’s degree in Supply Chain, Finance, Mathematics, Economics, or Business.

Desired Qualifications:

  • Analytical and Strategic Thinking: Ability to interpret complex data and develop strategies that optimize supply and minimize costs.

  • Process Improvement and Supply Chain. Experience in process improvement initiatives, including driving supply chain and/or finance systems to maturity

  • Attention to Detail: Ensuring accuracy in supply, inventory, and pricing and adjusting to dynamic business needs.

  • Collaboration and Communication: Team player. Strong interpersonal skills to work with various teams and influence stakeholders.

  • Adaptability: Agile in responding to changes in demand, supply constraints, or process improvements.

  • Tools expertise. Experience in finance and/or supply chain modelling with solid Excel and Google skills.

  • Passionate and high energy. Able to work on multiple projects simultaneously.

  • Shift. Willing to work on night shift

  • Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer: 

  • Comprehensive HMO package (medical and dental)

  • Paid time off and paid sick leave

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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