Global Delivery Technology Lead

Global Delivery Technology Lead

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

What you’ll do:

• Strategic Leadership & Vision
  • Define and execute the global delivery strategy for the Technology Tower, ensuring alignment with HPE’s business objectives.
  • Act as a trusted advisor to senior leadership, contributing to strategic planning and long-term growth initiatives
• Team Development & Capability Building
  • Lead and inspire a global team of ~100 technical professionals, fostering a high-performance culture and continuous learning.
  • Design and implement strategies to build the right technical skills and capabilities aligned with evolving customer and technology needs.
• Delivery Excellence & Governance
  • Oversee end-to-end technical delivery of Complete Care and GreenLake Flex contracts, ensuring adherence to SLAs, quality standards, and customer success methodology.
  • Drive operational efficiency and continuous improvement across delivery processes, meeting cost of delivery and Total Customer Experience (TCE) targets.
• Transformation & Innovation
  • Champion transformation initiatives to modernise delivery models, optimise resource utilisation, and enhance scalability.
  • Introduce innovative practices and tools to improve service delivery and customer experience.
• Technology Expertise
  • Leverage deep technical knowledge to guide solution design and delivery strategies across infrastructure, cloud, and enterprise technologies.
  • Stay ahead of emerging technologies to ensure the team remains future-ready.

What you need to bring:

• Proven experience in leadership, managing large-scale global delivery operations.
• Strong transformation skills, with a track record of driving organisational change and process optimisation.
• Deep technology expertise in infrastructure, cloud, and enterprise solutions.
• Strategic mindset with the ability to influence at executive levels and align operational activities to business objectives.
• Exceptional leadership and communication skills, with the ability to inspire teams and influence stakeholders globally.
• Extensive experience in service delivery models, lifecycle management, and operational best practices within the IT services industry
• Education: Bachelor’s or Master’s degree in a relevant IT discipline (e.g., Computer Science, Information Technology, Engineering) or equivalent experience.

What we can offer you:

A competitive salary and extensive social benefits 

Diverse and dynamic work environment 

Work-life balance and support for career development  

An amazing life inside the element!

Want to know more about how you can make your mark with us? 

Then let’s stay connected!

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HPE is committed to fostering an inclusive and dynamic workplace where employees are empowered to innovate, grow, and deliver exceptional value to our customers. If you are a strategic leader with a passion for technology, transformation, and operational excellence, we encourage you to apply for this exciting opportunity.

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Director

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.