Global Cash Operations – US Banking Operations, Associate

Job Title: Global Cash Operations – US Banking Operations, Associate

Location: Jaipur, India

Role Description

• As Manager (Associate grade)  of US Operations, Candidate would be working out of India and part of Global Cash Operations Team. The candidate would be primarily responsible for providing support to various operations functions of US operations related to cheque clearing, lock box processing, payments, reconciliation, team management and vendor management.
• The candidate assist the AVP to own and direct the daily operations, performing and managing various administrative functions, escalating, and troubleshooting issues, coordinate and escalate to the AVP for further escalation to senior management & DBAG Stake Holders in US.
• This role requires the candidate to ensure incoming transitions relating to various processes that are professionally managed & governed. The candidate should ensure functioning within various Risk Framework and meet all regulatory requirements from time to time.
• Candidate would be responsible for monitoring and ensuring compliance with all the agreed KPIs and SLAs. Overall, the candidate should have firsthand experience in US Corporate banking operations and products and should be open to work in US shifts.
• Basic understanding to   SWIFT Standards, Banking Investigations and KYC processes of US branch operations would be desirable but not necessary.

What we will offer you

As part of our flexible scheme, below are the benefits applicable for this role:

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Manage  team for performing various processes for US  Cash Operations
• Measurement and adherence to KPIs and SLAs.
• Keeping errors and operational risks under control
• Managing operational crisis, if any, without compromising on controls and operational losses.
• Drive efficiency through process automation and improve productivity by collaborating closely with various internal teams.
• People Management –Training & Development.
• Responsible for accurate and error free processing of transactions, including performing all relevant controls.
• Manage staff, distribute work or review the workflow to assign responsibilities, ensure appropriate staff motivation and continuous learning/upskilling of the team.
• Keep all operational guidelines updated and ensure adherence to standards, procedures.
• Identify operational risks associated with the process and work with internal R&C teams and suggest appropriate mitigations and escalate to Seniors as and when required.
• Conduct regular operational performance reviews and own periodic assessments of self and teams.
• Effectively manage risk and foster an environment where team is fully aware of Operational Risk Management policies of the Bank.
• Develop working relationships and credibility with DBAG stake holders (sending locations) and other internal stakeholders & peer groups.
• Ability to work with various internal stake holders at senior levels and work in collaboration to get the work done
• Ensure all Group Policy requirements are adhered.
• Cross train available resources to ensure 100% backup within the areas under control.
• Display adaptability, flexibility and remain mobile across India and Globally based on need.

Your skills and experience

Essential

• Candidate should have a minimum of 10 years of business experience in Private/MNC Banking  organizations with firsthand exposure to all banking related operation functions of US Banks.
• Should have excellent communications skills in English both written and oral.
• Reasonable understanding of Regulatory rules applicable to operations functions of the bank.
• Have hands on knowledge on cheque clearing functions, Payment processes, cash management collection processes, vendor management etc.
• Exposure to Embargo Filtering processes, Investigations and KYC process will be desirable.
• Effective client management skills
• Multi-tasking ability, BCM planning, and execution is necessary.
• Computer proficiency in MS office functions is necessary.

Skills

• Sound proficiency on Computers and MS office.
• Exposure to US Banking Applications
• Strong interpersonal / good negotiations skills
• Team management and leadership skills will be essential for this role.
• Futuristic and innovative approach will be an added advantage.

How we will support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.