General Compliance Officer

General compliance officer is is responsible for ensuring timely and accurate mandatory reports to regulators through the Regulatory Report in SharePoint system, monitoring new and draft regulations, supporting the implementation of the compliance program, providing gap analysis and monitoring the gaps and/or their action plans are closed in timely manner, and active involvement in any regulatory project/initiatives.

This role requires an ability to interpret laws and regulations and translate them into operational requirements, familiarity with compliance monitoring and regulatory reporting process, ability to communicate regulatory concepts clearly to stakeholders. The role requires strong analytical skills, independence and objectivity, detail-oriented, and ability to manage multiple priorities in a fast-paced compliance environment.

Position Responsibilities:

Regulatory Compliance

• Responsible for Regulatory Compliance Management Program in coordination with related business unit, ensuring that all entities under Manulife Indonesia comply with prevailing regulations especially for insurance and pension fund regulations.
• Provide gap analysis and monitor the gaps and/or their action plans are closed in timely manner to ensure the Company’s compliance with the prevailing regulations.

Monitoring and Regulatory Reporting

• Establish effective mechanisms to track the progress of business and support business units in complying with the new regulatory requirements and/or recommendations of regulators and auditors including carrying out Compliance QA and Testing Program that conducted by Local Compliance and Regional Compliance.
• Act as person in charge for each business unit to have the latest update to maintain and preserve the accuracy of Archer Database and Regulatory Reporting system under SharePoint Database Compliance so that the Database Compliance will always indicate the latest facts.
• Manage all mandatory reporting to Regulators which involves PIC in across business unit.
• Maintain transparent, timely and accurate responses to supervisory inquiries, letters or examinations.
• Timely dissemination of any new regulatory updates and policies procedures for regulatory areas.
• Conduct Compliance review on customer documents.

Required Qualifications:

• Minimum Bachelor’s Degree in Law, Criminology, Accounting, Finance, or related discipline.
• More than 2 years of experience in general compliance, regulatory compliance, or regulatory functions.
• Experience in insurance, pension fund or other financial institutions is highly preferred. Having a LOMA certification is an advantage.
• Ability to prepare regulatory summaries, compliance notes, reports, and presentation materials.
• Team player, tech-savvy, quick learner and self-starter.
• Strong verbal and written communication skills in bahasa Indonesia and English.
• Highly analytical thinking, detail oriented, and willingness to stay updated on regulatory changes.
• Proactive, reliable, and able to meet tight timelines.
• Ability to work independently with minimal supervision while maintaining objectivity.

Preferred Qualifications:

• Solid interpersonal skills to effectively build relationships and communicate with other departments

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Hybrid