General Accountant – A/R

What you will do:   

We are seeking a highly motivated and detail-oriented General Accountant – A/R to join our finance team. Reporting into the Controller’s Group, you will be responsible for ensuring the accuracy and timely financial reporting. Although not a startup by definition, we operate as a lean and agile company whereby all members of the team “roll up our sleeves” and contribute across various capacities to drive success. We expect our General Accountant - AR to exhibit the same hands-on approach, passion for our mission and innate ability to get things done. 

Key Responsibilities:

• Respond to customer inquiries on invoices, payments, and account statements in a timely and professional manner, helping to resolve issues and maintain strong customer relationships.​
• Manage collections activity on assigned accounts, including monitoring aging, making collection calls or emails, documenting follow-ups, and escalating delinquent accounts as needed.​
• Monitor and reconcile aged accounts receivable, researching and resolving unapplied cash, short-pays, chargebacks, and disputed items.​
• Process and issue customer refunds in accordance with company policies and appropriate approvals, ensuring accurate documentation.​
• Assist in preparing and issuing customer earnings or tax-related documents (such as year-end statements or tax forms), ensuring completeness and accuracy.​
• Support the accurate recording of monthly revenues by ensuring invoices are issued correctly, timely, and in line with underlying contracts or purchase orders.​
• Process and apply daily/weekly cash receipts from multiple payment channels, and assist with bank reconciliations by matching deposits to customer accounts.​
• Adhere to month end close procedures which include preparing monthly balance sheet schedules and reconciliation to general ledger, subledgers, accrued liabilities, prepaid and non-current assets.
• Meet with internal business partners (such as sales or operations) to confirm billing details, resolve disputes, and ensure accuracy of monthly AR and revenue reporting.​
• Participate in SOX compliance activities by documenting end-to-end financial processes, control points, and related walkthroughs for key business cycles.
• Support the design and documentation of new or updated controls when processes change, ensuring alignment with SOX and internal policy requirements.
• Provide AR and collections data and analysis to management to support cash-flow forecasting and decision-making.​
• Assist in the annual audit process by providing required documents to external auditors
• Other duties, as assigned

Requirements: 

• Undergraduate degree in Business/Finance/Accounting from University/College
• Working towards an accounting designation (CPA) considered an asset
• 2+ years of experience in accounting or financial management
• Knowledge of QuickBooks Online and NetSuite considered an asset
• Demonstrate through example their ability to manage large volumes of transactions
• Experience documenting financial processes and internal controls in a SOX or similar compliance environment.
• Technical competence using Microsoft Office (Excel, Word, and PowerPoint)
• Highly motivated and detail oriented
• Ability to effectively communicate verbally and in writing
• Experience working with media and/or technology infrastructure companies a bonus

Annual Compensation Range: 

$63,000-$81,000 CAD base + benefits + equity

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.