Functional Trainer

Job Description Summary

The Trainer will support the Training Needs Analysis, development and delivery of learning and
knowledge content within their respective Pillar. Work closely with Functional Trainers to identify
common and holistic learning requirements identified across the program, Change Managers for
their Pillar to develop the Training Needs Analysis for their respective functional area, ensuring
learning needs are broader than technology changes only. Will agree the Training Curriculum and
Course Outlines with their Pillar and E2E counterparts, prior to any content being developed.
Will manage and support the development of all learning and knowledge content as per the agreed
scope.

 

Job Description

Major Accountabilities 

• Support the development of the global Training Needs Analysis for respective function 

• Support the development of the global Training Curriculum, including course outlines for respective function

• Support the facilitation of the TNA and curriculum sign off for respective function

• Global learning content creation (incl. in application trainings) for respective function, including required variants where applicable

• Creation of course outlines – ILT, eLearning and VILT

• Updating of the tracking and reporting of the global learning content development for respective function

• Participate in the train-the-trainer program for respective function

• Development of the learning requirements to deliver training, e.g. data requirements, business scenarios, SAP environment configuration, refresh strategies, workbooks etc

• undefined

• Support development of the Local learning materials as required

• Support development of the Local learning toolkit

• Support delivery of learning content by providing virtual troubleshooting & trainer support

Essential Requirements:

MBA graduate with 0-1 year of experience.

Soft Skills:

·     Strategic thinking, planning and execution; business savvy

·     Consulting, facilitation and business partnering skills

·     Ability to work with a cross-functional, cross-cultural team within a matrix organization

·     Strong customer service orientation

Professional: 

·     Knowledge of adult learning theory and practice; knowledge of learning effectiveness evaluation methodologies (Kirkpatrick etc)

·     SAP knowledge would be advantageous

Leadership:

·     Demonstrates strong self-awareness and continually seeks feedback to support own development

·     Demonstrates empathetic servant-leadership, building an effective and motivated team

 

 

Skills Desired

Learning Design, Prompt Engineering