Full-time permanent position
Base salary will be in the range $76,025.01 - $80,606.71 + 17% Superannuation (HEW Level 4)
Based at our beautiful St Lucia Campus
We are seeking an energetic and customer-focused Student and Academic Administration Assistant to join the Student and Academic Administration Team within the School of Biomedical Sciences. This role is the first point of contact for student enquiries and plays a key role in delivering a welcoming, supportive and high-quality student experience.
Reporting to the Manager, Student and Academic Administration, you will provide a broad range of student administrative support services, delivering accurate, timely and friendly advice to students, academic staff and professional colleagues across all student lifecycle matters
Key responsibilities will include:
Providing high-quality advice and support to current and prospective students via email, phone and in-person enquiries.
Undertaking administrative processing associated with enrolments, assessments, examinations, study abroad and other student academic matters.
Preparing correspondence and maintaining accurate student administration records using University systems.
Supporting student administration activities and projects as directed by the Manager, including participation in recruitment and outreach events.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave/paid primary care leave
17% superannuation contributions + 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
On campus childcare options
Affordable parking (from just $6.40 a day)
Salary packaging options
Completion of a diploma-level qualification or an equivalent combination of relevant experience and education/training.
Strong computing skills, particularly in Microsoft Office applications.
Excellent interpersonal and written communication skills, with a strong commitment to customer service.
Demonstrated ability to work collaboratively as part of a team and manage competing priorities and deadlines.
High attention to detail and accuracy in administrative work.
Empathy and the ability to communicate effectively with students from diverse cultural backgrounds.
Experience using University student systems such as SI-net, iSuite, Business Objects or CRM platforms is desirable.
Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia & criminal check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
For more information about this opportunity, please contact Anita Kelly at anita.kelly@uq.edu.au
For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Sunday 4th January 2026 at 11.00pm AEST (R-58922).